Sarah Lieb
Chicago,IL
Summary
Dynamic professional with extensive logistics and warehouse experience at McMaster-Carr Supply Company. Proven track record in sales management, achieving 23% quarterly growth. Skilled in inventory control and team management, fostering strong customer relationships and enhancing operational efficiency. Passionate about driving success through strategic planning and effective communication.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Warehouse Generalist
McMaster-Carr Supply Company
Elmhurst, USA
02.2022 - Current
- Ensured quality and accuracy of materials efficiently to support operations.
- Processed material receipts from suppliers to maintain accurate inventory.
- Repacked materials for organized inventory storage, facilitating quick access.
- Lead Trainer in the Sball Pack Department. Training additional trainers and creating training material.
General Manager (GM)
The Lifeway Kefir Shop
Chicago, USA
11.2014 - 11.2021
- Managed daily operations and staff, achieving a high employee retention rate.
- Implemented strategies to increase sales for an average 23% quarterly growth in each Q1, Q2, Q3 of 2021.
- Recruited and trained staff to enhance team effectiveness.
- Cultivated relationships with new and returning customers, driving a strong customer return rate.
- Organized orders and inventory while maintaining quality relationships with vendors.
- Calculated weekly sales metrics for all store locations.
- Composed weekly schedules and processed payroll.
Special Events Coordinator and Truck Manager
The Lifeway Kefir Shop
Chicago, USA
04.2011 - 11.2021
- Launched first food truck at The Taste of Chicago in 2011, enhancing brand visibility.
- Responsible for securing entry, logistics, and operations for all major festivals, including Lollapalooza.
- Updated and managed all necessary business licenses with the City to remain compliant.
- Built relationships with City and Health Department, streamlining relicensing process.
- Hire and train staff for daily operations.
- Troubleshot vehicular, generator, and machine issues to ensure uninterrupted operations.
Supervisor
The Lifeway Kefir Shop
Chicago, USA
04.2010 - 11.2011
- Supervise store when manager is not on location
- Collaborated with store manager to devise strategies for sales growth.
- Managed store opening and closing to maintain operational efficiency.
- Cultivated relationships with regular customers to enhance customer loyalty.
- Maintain cash deposit log and balance register.
- Monitored machinery performance to ensure operational reliability.
Cashier/Sales Associate
The Lifeway Kefir Shop
Chicago, USA
08.2009 - 04.2010
- Assisted customers with product and service inquiries, enhancing their shopping experience.
- Maintained a clean and welcoming store environment, contributing to customer satisfaction.
- Supported supervisor with opening and closing tasks, ensuring efficient store operations.
- Prep for service
Education
Bachelor's degree - Political Science
University of Illinois at Chicago
Chicago, IL12-2007
2 Years - Fashion Design and Garment Construction
Columbia College-Chicago
Chicago, IL06-2005
Skills
- Logistics and warehouse experience
- Purchasing and inventory control
- Cash handling and forecasting
- Shift management and labor cost analysis
- Profit and loss analysis
- Budgeting and pricing strategies
- Microsoft Word proficiency
- Delegation and team management
- Retail sales and customer service
- Sales management and business development
- Recruiting and staffing solutions
- Event planning and marketing
- Catering and event execution
- Restaurant management and food safety
Certification
- Certified Food Safety Manager, 03/01/25
- Chicago Food Service Manager Certificate
Personal Information
Willing To Relocate: Anywhere
Timeline
Warehouse Generalist
McMaster-Carr Supply Company
02.2022 - Current
General Manager (GM)
The Lifeway Kefir Shop
11.2014 - 11.2021
Special Events Coordinator and Truck Manager
The Lifeway Kefir Shop
04.2011 - 11.2021
Supervisor
The Lifeway Kefir Shop
04.2010 - 11.2011
Cashier/Sales Associate
The Lifeway Kefir Shop
08.2009 - 04.2010
Bachelor's degree - Political Science
University of Illinois at Chicago
2 Years - Fashion Design and Garment Construction
Columbia College-Chicago