Sarah Lieberman
Encinitas,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
9
9
years of professional experience
Work History
Cashier
Sprouts
Encinitas
08.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance and reconciled discrepancies.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Assisted in training new cashiers on register operations and store policies.
- Collaborated with team members to streamline checkout processes during peak hours.
- Developed strong relationships with regular customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Receptionist Apple One
Amazon
San Diego
07.2024 - 08.2024
- Answered calls and provide exceptional customer experience for all incoming and outgoing visitors.
- Was asked to help set up and take down conference rooms for meetings.
- Ensured all visitors completed sign in and were granted secure access as needed.
- Activated access for employees who had forgotten badges or were having badge issues.
- Maintained reception area in orderly and neat fashion.
- Followed up on loaned access cards to make sure all are returned at the end of the day, and if not contacted security if needed.
- Utilized CRM software to maintain accurate client records and enhance service delivery consistency.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Sr. Customer Care Agent
Best Buy Health
Carlsbad
08.2019 - 12.2023
- Delivered technical support for mobile phones, including troubleshooting issues and providing billing assistance.
- Managed high-volume customer inquiries via phone and email while ensuring positive customer experiences.
- Recognized for providing exceptional customer service in complex technical situations.
- Recognized for assisting in inclusive company events together with management such as star wars day and other themed days with coworkers.
- Won awards for customer service recognized by customers and management.
Cashier & Sales Associate
Bath and Body Works
10.2017 - 06.2020
- Processed customer transactions efficiently using POS systems.
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained organized and visually appealing merchandise displays.
- Trained new cashiers on register operations and customer service protocols.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Medical Scribe
Health and Longevity Center
08.2018 - 06.2019
- Assisted Doctor Shima with his medical records, translating them from voice notes to word documents for secure records.
- Performed light admin work in office by organizing medical files and learned to process payments for patience at front desk.
- Documented patient encounters and medical histories for accurate electronic health record maintenance.
- Collaborated with healthcare providers to streamline documentation processes and improve workflow efficiency.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
Representative Payee Support Specialist
The Organizer Ii
San Marcos
11.2016 - 04.2017
- Provided high-quality customer care by answering calls, reassuring clients, and scheduling appointments.
- Ensured timely responses to inquiries and maintained confidentiality of sensitive information.
- Contributed to client satisfaction by resolving issues and providing personalized support.
- Managed customer inquiries, ensuring timely and accurate responses to enhance satisfaction.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
Education
Associate of Arts - Graphic Design
Mira Costa College
San Marcos, CA03-2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking
- Excellent communication
- Computer skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
Timeline
Cashier
Sprouts
08.2025 - Current
Receptionist Apple One
Amazon
07.2024 - 08.2024
Sr. Customer Care Agent
Best Buy Health
08.2019 - 12.2023
Medical Scribe
Health and Longevity Center
08.2018 - 06.2019
Cashier & Sales Associate
Bath and Body Works
10.2017 - 06.2020
Representative Payee Support Specialist
The Organizer Ii
11.2016 - 04.2017
Associate of Arts - Graphic Design
Mira Costa College