Sarah Linahan
Maineville,OH
Summary
Dynamic professional with a strong background in customer service and education, exemplified during my tenure at KinderCare Learning Centers. Skilled in fostering development and providing empathetic support, I excel in multitasking and communication. Proven ability to enhance operational efficiency while maintaining high standards of care for diverse populations, including special needs individuals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Independent Living Ambassador
Otterbein Senior Living
Lebanon, Ohio
08.2025 - Current
- Fostered relationships with residents and families to enhance community engagement and satisfaction.
- Developed communication strategies to effectively convey resident needs to management, improving service delivery.
Wellness Companion
Otterbein Senior Living
Lebanon, OH
05.2025 - Current
- Maintained a clean and safe living environment by performing light housekeeping tasks routinely.
- Encouraged independence through skill-building exercises tailored to each client''s unique abilities and limitations.
Teacher
KinderCare Learning Centers
Cincinnati, OH
12.2023 - 04.2024
- Planned and implemented age-appropriate activities to promote physical, social, and cognitive development
- • Attended workshops/seminars on child development to stay updated on best practices
- • Implemented an organized schedule that allowed for smooth transitions between activities throughout the day
Patient Coordinator
Cincinnati Eye Institute
Cincinnati, OH
01.2023 - 06.2023
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
- Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
Patient Care Coordinator
MyEyeDoctor
Cincinnati, OH
06.2022 - 12.2022
- Scheduled appointments based on patient needs.
- Built and managed patient files according to HIPPA / company protocols.
- Assured all proper insurance information was obtained and verified.
Owner/Operator
A Chick Cleaning Houses, LLC
Cincinnati, OH
01.2018 - 01.2022
- Owned and operated a cleaning service predominantly for residential customers.
- This included scheduling, customer service, procurement, billing, and follow-up contact services.
Retail Sales Consultant
Soma
Cincinnati, OH
01.2017 - 01.2018
- Provided customer services including customer fittings on the floor, product explanations, and check out through the sales process.
- Set up store displays and ensured store cleanliness standards were met.
- Performed close out duties.
Full Time Parent to special needs children
Cincinnati, OH
01.2007 - 01.2017
Assistant Manager
Crabtree & Evelyn
Cincinnati, OH
01.2004 - 01.2006
- Delivered outstanding customer support via in-store interactions and phone communication.
- Handled hiring duties including conducting interviews and terminations.
- Set up in store displays and ensured store cleanliness standards were met.
Education
Esthiology
Aveda Fredericks Institute
Indianapolis, IN01.2007
Skills
- Customer Service in both phone and in-person environments
- Strong communication skills in teaching, counseling, and customer relations
- Excellence in caring for children, adults, the elderly, and those with special needs
- Experience assisting in counseling through various volunteer positions
- Relationship building
- Lesson planning
- Empathy and patience
Certification
CPR
CNA
Timeline
Independent Living Ambassador
Otterbein Senior Living
08.2025 - Current
Wellness Companion
Otterbein Senior Living
05.2025 - Current
Teacher
KinderCare Learning Centers
12.2023 - 04.2024
Patient Coordinator
Cincinnati Eye Institute
01.2023 - 06.2023
Patient Care Coordinator
MyEyeDoctor
06.2022 - 12.2022
Owner/Operator
A Chick Cleaning Houses, LLC
01.2018 - 01.2022
Retail Sales Consultant
Soma
01.2017 - 01.2018
Full Time Parent to special needs children
01.2007 - 01.2017
Assistant Manager
Crabtree & Evelyn
01.2004 - 01.2006
Esthiology
Aveda Fredericks Institute