Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager
Sarah Linahan

Sarah Linahan

Activities Coordinator
Maineville,OH

Summary

Dynamic professional with a strong background in customer service and education, exemplified during my tenure at KinderCare Learning Centers. Skilled in fostering development and providing empathetic support, I excel in multitasking and communication. Proven ability to enhance operational efficiency while maintaining high standards of care for diverse populations, including special needs individuals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Teacher

KinderCare Learning Centers
12.2023 - 04.2024


  • Planned and implemented age-appropriate activities to promote physical, social, and cognitive development
  • • Attended workshops/seminars on child development to stay updated on best practices
  • • Implemented an organized schedule that allowed for smooth transitions between activities throughout the day

Patient Coordinator

Cincinnati Eye Institute
01.2022 - 06.2022
  • Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
  • Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.

Patient Care Coordinator

MyEyeDoctor
01.2022 - 01.2022
  • Scheduled appointments based on patient needs.
  • Built and managed patient files according to HIPPA / company protocols.
  • Assured all proper insurance information was obtained and verified.

Owner/Operator

A Chick Cleaning Houses, LLC
01.2018 - 01.2022
  • Owned and operated a cleaning service predominantly for residential customers.
  • This included scheduling, customer service, procurement, billing, and follow-up contact services.

Retail Sales Consultant

Soma
01.2017 - 01.2018
  • Provided customer services including customer fittings on the floor, product explanations, and check out through the sales process.
  • Set up store displays and ensured store cleanliness standards were met.
  • Performed close out duties.

Full Time Parent to special needs children

01.2007 - 01.2017

Assistant Manager

Crabtree & Evelyn
01.2004 - 01.2006
  • Delivered outstanding customer support via in-store interactions and phone communication.
  • Made outgoing promotional calls to drive ongoing sales.
  • Handled hiring duties including conducting interviews and terminations.
  • Scheduled employees to fill company needs.
  • Set up in store displays and ensured store cleanliness standards were met.

Education

Esthiology

Aveda Fredericks Institute
Indianapolis, IN
01.2007

Skills

  • Customer Service in both phone and in-person environments
  • Strong communication skills in teaching, counseling, and customer relations
  • Excellence in caring for children, adults, the elderly, and those with special needs
  • Experience assisting in counseling through various volunteer positions
  • Relationship building
  • Lesson planning
  • Empathy and patience

Certification

CPR

Timeline

Teacher

KinderCare Learning Centers
12.2023 - 04.2024

Patient Coordinator

Cincinnati Eye Institute
01.2022 - 06.2022

Patient Care Coordinator

MyEyeDoctor
01.2022 - 01.2022

Owner/Operator

A Chick Cleaning Houses, LLC
01.2018 - 01.2022

Retail Sales Consultant

Soma
01.2017 - 01.2018

Full Time Parent to special needs children

01.2007 - 01.2017

Assistant Manager

Crabtree & Evelyn
01.2004 - 01.2006

Esthiology

Aveda Fredericks Institute

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Sarah LinahanActivities Coordinator