Proactive professional with 12 years of experience and proven knowledge of customer-driven management, entrepreneurial leadership, and long-range planning.
Overview
6
6
years of professional experience
Work History
Financial Services Representative
Columbia Credit Union
08.2025 - Current
Assisted members with account inquiries and transaction processing.
Educated clients on financial products and services available.
Processed loan applications and gathered necessary documentation.
Maintained accurate member records in the credit union database.
Resolved member issues efficiently, ensuring a positive experience.
MSA II - Teller
Columbia Credit Union
07.2023 - 08.2025
Providing excellent high-quality service to various members of the community.
Multitasking in various areas with utmost precision.
Cross selling a wide variety of CCU's products to the member dependent on the specific issues in which they came in for.
Maintained cash drawer and ensured accurate cash handling.
Produce Night Time Manager
Fred Meyers
06.2020 - 07.2023
Leveraged problem solving abilities to resolve customer inquiries quickly and efficiently.
Implemented innovative solutions for operational challenges that increased efficiency and reduced costs.
Provided excellent leadership by delegating responsibilities and creating an environment that encourages personal growth.
Maintained accurate records of daily operations, staff performance, and customer feedback for future reference.
Education
Bachelor's - Digital Technology and Culture
Washington State University Vancouver
Skills
Customer Service
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Financial Services Representative at World Finance Company of South Carolina, LLCFinancial Services Representative at World Finance Company of South Carolina, LLC