Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Lovett

Ringgold,GA

Summary

I am a Nationally and Immunization Certified Pharmacy technician with nearly 4 years of hands-on experience in all technician roles, from data entry to filling and inventory. Backed by over 20 years in customer service expertise, I bring a friendly, engaging approach to patient care and team support. Known for staying calm under pressure, communicating clearly, and going the extra mile to ensure accuracy and efficiency in fast-paced pharmacy settings. I enjoy helping others and making a positive impact in others daily lives.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Certified Immunizing Pharmacy Technician

Publix Pharmacy
08.2021 - Current
  • Processed and filled prescriptions accurately in compliance with pharmacy regulations.
  • Utilized pharmacy management software to maintain patient records and prescription documentation efficiently.
  • Collaborated with healthcare professionals to resolve prescription issues and improve patient care outcomes.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Streamlined prescription processing with accurate data entry and verification of patient information.

Cashier

Publix Grocery Store
12.2020 - 08.2021
  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained cleanliness and organization of checkout area to enhance efficiency.
  • Handled cash, credit, and debit transactions in a fast-paced environment.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Bartender

Rock Bottom Restaurant and Brewery
09.2018 - 03.2020
  • Managed inventory levels, ensuring timely replenishment of supplies for smooth operations.
  • Trained new staff on bartending techniques and customer service best practices.
  • Maintained cleanliness and organization of bar area, adhering to health and safety standards.
  • Provided exceptional customer service, resolving issues promptly to retain clientele loyalty.
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bartender

Rock Bottom Restaurant and Brewery
08.2015 - 02.2018
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Cocktail Server

Big River Brewery
04.2005 - 08.2015
  • Delivered exceptional customer service in fast-paced environments, ensuring guest satisfaction and repeat business.
  • Trained new staff on menu offerings and service procedures, fostering a collaborative team atmosphere.
  • Resolved customer complaints promptly, maintaining professionalism and ensuring positive experiences.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Contributed to team success by assisting co-workers during high-volume periods as needed.
  • Anticipated guest needs and provided proactive service.

Education

Sociology

University of Tennessee At Chattanooga
Chattanooga, TN
05-2008

High School Diploma -

Riverdale High School
05-2003

Skills

  • Problem-solving skills
  • Confidentiality and HIPAA
  • Workflow optimization
  • Insurance billing
  • Prescription filling
  • Stocking shelves
  • Customer service
  • Data entry
  • Attention to detail
  • Answering customer questions
  • Processing payments

Certification

  • CPhT - Certified Pharmacy Technician - April 2022
  • Certified Immunizing Pharmacy Technicain - June 2022

Timeline

Certified Immunizing Pharmacy Technician

Publix Pharmacy
08.2021 - Current

Cashier

Publix Grocery Store
12.2020 - 08.2021

Bartender

Rock Bottom Restaurant and Brewery
09.2018 - 03.2020

Bartender

Rock Bottom Restaurant and Brewery
08.2015 - 02.2018

Cocktail Server

Big River Brewery
04.2005 - 08.2015

Sociology

University of Tennessee At Chattanooga

High School Diploma -

Riverdale High School

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Sarah Lovett