Sarah Lucero
Albuquerque,NM
Summary
Proven administrative professional with a track record of enhancing office efficiency and mastering data entry at Independent Living Resources Inc. Skilled in customer service and office administration, I have significantly contributed to team productivity and compliance with regulatory standards. My expertise in biometrics technology and commitment to quality have driven success in fast-paced environments.
Overview
37
37
years of professional experience
Work History
Administrative Assistant
Independent Living Resources Inc.
04.2012 - 04.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Ran Back ground for attendants for employment,
Receptionist/Administrative Assistant
Personal Security
05.2009 - 07.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Fingerprinting clients in and out of the office in different locations.
Fingerprint Technician, Data Entry, Clerk
Department of Public Safety, (State Police)
09.2004 - 10.2006
- Increased team productivity by training new Fingerprint Technicians on best practices and procedures.
- Assisted in the development of customized training programs for external clients seeking to implement fingerprint identification systems within their organizations.
- Continually expanded technical knowledge through ongoing training sessions, workshops, or industry conferences related to biometrics technology advancements.
- Ensured compliance with federal, state, and local regulations governing the collection, storage, and dissemination of biometric data.
Receptionist
New Mexico Boys and Girls Ranches
01.2002 - 01.2004
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Assembler
Motorola
08.1987 - 08.2000
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Education
GED -
CNM
Albuquerque, NM05-1992
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Languages
English and Spanish
Native or Bilingual
Timeline
Administrative Assistant
Independent Living Resources Inc.
04.2012 - 04.2024
Receptionist/Administrative Assistant
Personal Security
05.2009 - 07.2011
Fingerprint Technician, Data Entry, Clerk
Department of Public Safety, (State Police)
09.2004 - 10.2006
Receptionist
New Mexico Boys and Girls Ranches
01.2002 - 01.2004
Assembler
Motorola
08.1987 - 08.2000
GED -
CNM
Similar Profiles
Keith ThomasKeith Thomas
Home Health Aide at Independent Living Resources Inc.Home Health Aide at Independent Living Resources Inc.
Paul LydenPaul Lyden
Certified Peer Support Specialist at Recovery Ave/Independent Living ResourcesCertified Peer Support Specialist at Recovery Ave/Independent Living Resources
Nicole ToppinsNicole Toppins
Director of Finance and Administration at Resources For Independent Living, Inc.Director of Finance and Administration at Resources For Independent Living, Inc.