Sarah Ludwig
Cleaner package handler customer service
Boonville,IN
Summary
30 Innovative Stylist with 30 years of experience. Expert in color and styling with training in master color ethnic hair and haircutting. Dedicated and reliable worker with fantastic eye for detail and selling products effectively.
Overview
27
27
years of professional experience
Work History
Stylist
Self Employed Services
Evansville, IN
01.1999 - Current
- Responded to customer inquiries by phone, email and in person.
- Followed updated techniques to color and treat hair and produce consistent results.
- Monitored, tracked and recorded client satisfaction to maintain positive ratings.
- Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Applied state-of-the-art techniques in hair coloring and chemical treatment to prevent damage to hair shaft.
- Set up workstation and treatment room with products, equipment and supplies to facilitate services .
- Recommended hair styles to compliment clients' facial features and coloring.
- Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Pre-booked future appointments to increase repeat business.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Colored, cut and installed extensions according to style photos and client specifications.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
Industrial Cleaner
Synergy
Pompano beach, Fl
07.2022 - 01.2024
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Operated buffers and burnishers to clean and polish floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Package Handler Trainer
Fed Ex Ground
Evansville, IN
01.2023 - 06.2023
- Assisted in loading delivery trucks with prepared packages.
- Logged packaging activities and filed reports in company databases.
- Arranged items on pallets according to size and weight.
- Verified labels for appropriate order numbers and item specifications.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Trained new employees regarding warehouse procedures and standards.
- Notified team leader of product discrepancies and equipment malfunctions.
- Weighed or counted items for distribution to conform to company standards.
- Adhered to product safety and hygiene guidelines for health and regulatory compliance.
- Reported safety or workflow concerns to leadership for further investigation.
- Recorded product, packaging and order information on forms and records.
- Accomplished production goals by working with speed and accuracy.
- Obtained, moved and sorted products and materials.
- Marked and labeled containers, container tags or products using marking tools.
- Loaded materials and products into package processing equipment.
- Examined and inspected containers, materials or products to meet quality specifications.
- Loaded and unloaded items from machines, carts and dollies.
- Remove completed or defective products or materials, placing on conveyors or loading docks.
- Unpacked, verified and recorded incoming merchandise or material.
- Staged loaded pallets with hand truck for fork truck pick-up.
Education
Cosmetologist - Cosmetology/ethnic Hair
Tri State Beauty College
Evansville, IN01.1999
GED -
Boonville High School
Boonville, IN01.1997
Skills
- Excellent Communication
- Product Knowledge
- Customer Service
- Active Listening
- Creative Thinking
- Attention to Detail
- Presentations and Demonstrations
- Upselling and Cross-Selling
- Relationship Building
- Calendar Management
- Interviewing Clients
- Purchasing and Procurement
- Verbal and Written Communication
- Home Visits
- Appointment Setting
- Valid Driver's License
- Flexible Schedule
- Cleaning and Sanitizing
- Closing Sales
- Store Opening and Closing
- Multitasking and Organization
- Sales Promotions
- Inventory Management
- Product Recommendations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Package Handler Trainer
Fed Ex Ground
01.2023 - 06.2023
Industrial Cleaner
Synergy
07.2022 - 01.2024
Stylist
Self Employed Services
01.1999 - Current
Cosmetologist - Cosmetology/ethnic Hair
Tri State Beauty College
GED -
Boonville High School
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