Sarah MacMillan
Port Murray,NJ
Summary
Experienced with customer service and teamwork essential for success
Skilled in maintaining high standards of cleanliness, efficiency, and safety
Prepared for role in fast paced environment
ServSafe certified
Overview
6
6
years of professional experience
1
1
Certification
Work History
Welcome Desk Assistant
Imaginon: The Joe & Joan Martin Center
09.2024 - 04.2025
- Enhanced customer satisfaction by providing timely and accurate information on facility services and programs
- Provided support during special events with up to 5,000 people, enhancing overall guest experiences and contributing to event success
Babysitter
Families in Hunterdon & Morris County
09.2019 - Current
- Take care of children ages 6 months - 12 years
- Communicate positively with children and guardians
- Transport kids safely to and from activities on time
Crew Member & Manager
Cold Stone Creamery
10.2019 - 12.2024
- Worked for family Cold Stone Creamery mobile food trucks & Rocky Mountain Chocolate Tent
- Became familiar with products to answer questions and make suggestions
- Calmly and effectively managed long lines during busy season
- Scooped ice cream & handled cash drawer
- Assisted in set up and take down of tent
- Ensured customers had a memorable experience (2019-2024)
- Maintained clean workplace, operated register, and served ice cream (in stores)
- Helped with production of cakes and novelties (2022)
- Worked as a general manager & trained employees
- Decorated cakes for both 3 door and 2 door display
- Assisted in ice cream production during busy catering season (Flemington-2023-2024)
Education
F&B Entrepreneurship B.Sc (Baking & Pastry AAS)
Johnson & Wales University
04-2028
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Eagerness to learn
- Self-accountability
- Goal oriented
Certification
ServSafe
Timeline
Welcome Desk Assistant
Imaginon: The Joe & Joan Martin Center
09.2024 - 04.2025
Crew Member & Manager
Cold Stone Creamery
10.2019 - 12.2024
Babysitter
Families in Hunterdon & Morris County
09.2019 - Current
F&B Entrepreneurship B.Sc (Baking & Pastry AAS)
Johnson & Wales University