Results-driven professional prepared to lead and inspire teams towards achieving organizational goals. Extensive experience in developing and executing strategic initiatives that drive growth and operational excellence. Strong focus on team collaboration and goal achievement, adaptable to changing business needs. Skilled in strategic planning and financial management.
Oversaw daily operations, ensuring efficient staff performance and effective inventory management.
Executed financial tasks, including budgeting and expense tracking for operational success.
Coordinated catering events, managing logistics and vendor negotiations for optimal pricing.
Facilitated daily customer interactions, enhancing service quality and customer satisfaction.
Developed and implemented marketing strategies to boost promotional activities and brand visibility.
Served as exclusive caterer for private jets and professional sports teams in Buffalo.
Managed high-profile catering events, ensuring exceptional quality and service standards.
Coordinated logistics for timely food delivery to various venues and aircraft.
Developed customized menus tailored to client preferences and dietary restrictions.
Maintained strong relationships with clients, enhancing repeat business and referrals.
Trained staff on food safety protocols and customer service excellence.
Implemented feedback systems to continuously improve catering offerings.
Established premier reporting systems and a comprehensive software platform for operational efficiency.
Implemented efficient project management processes to enhance team productivity and collaboration.
Expanded provider network negotiating team significantly, serving Commercial, Medicare, Medicaid, and Military business lines.
Grew resource network to over 500 professionals nationwide, enhancing service delivery capabilities.
Facilitated rapid growth in payer provider networks through dedicated team support and expertise.
Transformed skilled resource pool, adding Network Executives, Project Managers, Senior Negotiators, Recruiters, Credentialing Associates, and Reporting Analysts.
Achieved national recognition for TOG among payers through strong provider relationship cultivation.
Led strategic initiatives to improve organizational visibility and stakeholder engagement across the healthcare sector.
Led cultural transformation initiatives to enhance market reach. Developed strategic goals for organizational growth. Analyzed problems proactively to provide solutions early. Identified market opportunities to accelerate expansion and increase revenue.
Collaborated with clients to create flattering traditional and contemporary clothing styles.
Expanded inherited territory in Western New York, increasing client base over tenfold.
Provided personalized consultations to understand client preferences and enhance satisfaction.