Sarah Maqo
San Diego Stars Photography
San Diego,CA
2
Languages
4
years of professional experience
Customer-focused professional with experience in financial transactions and dynamic work environments. Skilled in communication, organization, and problem-solving, capable of managing multiple responsibilities effectively. Committed to contributing to team success while pursuing ongoing personal and professional development.
Work History
Customer Service Lead
8 Months- Supervised customer service workflows, ensuring prompt responses and consistent support across client inquiries.
- Trained new team members on booking procedures, service standards, and client communication protocols.
- Resolved scheduling conflicts and order issues, maintaining accurate records and smooth appointment coordination.
- Coordinated with photographers and production teams to support session timelines and client expectations.
- Managed phone, email, and in-person inquiries with clear, professional communication.
Teller
1 Year 8 Months- Processed deposits, withdrawals, and loan payments with accuracy and courtesy
- Balanced cash drawer daily and resolved discrepancies promptly
- Verified member identification and followed security procedures for transactions
- Assisted members with account inquiries, transfers, and basic service requests
- Maintained organized records for cash handling and transaction documentation
Cashier
1 Year 7 Months- Greeted customers and provided prompt front-end service.
- Processed cash, credit, and debit transactions accurately at register.
- Handled returns and exchanges following store policies.
- Balanced register drawer and verified end-of-shift cash totals.
Education
High School Diploma
No Degree - Psychology
Skills
Sales and Cross-selling
Relationship management
Goal orientation
Relationship management
Goal-oriented focus
Conflict resolution
Stress management
Friendly
Positive attitude
Customer engagement
Languages
English
Full Professional
Arabic
Full Professional
Timeline
Customer Service Lead
San Diego Stars Photography
02.2026 - CurrentRead More
Teller
Wheelhouse Credit Union
06.2024 - 02.2026Read More
Cashier
Burlington
11.2022 - 06.2024Read More
Grossmont College
No Degree from Psychology
Read More
Valhalla High School
High School Diploma
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