Verified
This profile is verified using an email address.
Sarah Martin
Independence,MO
Summary
Hardworking attendant proficient and offering several years' experience in the industry. Efficient and accurate team player with a dedicated approach to customer service, facilities maintenance and safety management.
Overview
8
8
years of professional experience
Work History
Bowl Attendant
Main Event
Independence, MT
11.2025 - Current
- Greeted guests and provided friendly service throughout bowling center shifts.
- Set up lanes and verified scoring systems before play.
- Assisted customers with shoe rentals and bowling equipment selection.
- Resolved lane issues and coordinated quick support with maintenance staff.
- Processed payments and handled front counter transactions accurately.
- Monitored guest safety and enforced house rules across bowling center areas.
- Supported party events and guided guests through bowling center services.
- Took responsibility for ensuring that each lane was appropriately set up prior to play starting.
Certified Ride Operator
Worlds of Fun Amusement Park
Kansas City, Missouri
08.2018 - Current
- Operated ride controls and followed employer safety procedures for guest boarding.
- Inspected restraints, seat belts, and harnesses before each ride cycle.
- Monitored guest behavior and enforced height, safety, and ride rules.
- Communicated ride instructions clearly to guests and team members.
- Assisted guests with boarding, exiting, and accessibility needs.
- Assisted with loading, unloading, and securing passengers on rides.
- Pulled down safety bars and secured riders according to specified attraction details.
- Operated control panels for ride systems and monitored audio and visual equipment.
- Monitored guest behaviour while riding attractions.
- Responded to emergencies using employer safety and evacuation procedures.
- Provided customer service to guests in a friendly manner.
- Kept ride area clean, organized, and ready for operation.
- Reported equipment concerns and maintenance issues to supervisors promptly.
- Collaborated with team members to ensure smooth operation of all attractions.
- Delivered new hire training using company standards and role expectations.
- Led daily team operations and coordinated work across shifts
- Assigned tasks based on priorities, workload, and team capacity
- Resolved team issues and escalated concerns to management
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Motivated staff through positive reinforcement techniques.
- Developed strategies to increase team productivity and improve customer service levels.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Lead Toddler Teacher
Creative World Learning Center
Independence, Missouri
11.2020 - 08.2022
- Planned toddler classroom activities at Creative World Learning Center.
- Supervised children during indoor play, meals, and rest times.
- Maintained safe classroom space following childcare licensing rules.
- Documented attendance, behavior, and daily care notes.
- Communicated daily updates with parents and guardians.
Education
Fort Osage School
Independence, MissouriSkills
- Lane setup
- Scoring systems
- Shoe fitting
- Cash handling
- Child supervision
- Customer service
- Integrity
- Staff training
- Operated Rides
Adaptability
Timeline
Bowl Attendant
Main Event
11.2025 - Current
Lead Toddler Teacher
Creative World Learning Center
11.2020 - 08.2022
Certified Ride Operator
Worlds of Fun Amusement Park
08.2018 - Current
Fort Osage School