Results-driven professional with a proven history of delivering high-quality work. Recognized for strong communication and collaboration skills, consistently contributing to team success and organizational objectives. Committed to exceptional service and continuous professional growth.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
San Antonio, TX
07.2024 - Current
Developed strategies for improving operational efficiency and customer service levels.
Assigned tasks to employees and monitored productivity, performance and task completion.
Trained new employees on company policies and procedures.
Assisted general manager with operations game plan and company initiatives implementation.
Maintained accurate records of daily transactions and deposits.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Inside Sales Representative
REPUBLIC NATIONAL DISTRIBUTING COMPANY
San Antonio, TX
04.2022 - 06.2024
Conducted outbound calls to existing clients to upsell products or services.
Provided customers with product information, pricing and availability.
Responded promptly to customer inquiries and resolved issues to ensure customer satisfaction.
Reached and exceeded monthly sales targets through effective sales strategies and techniques.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Maintained detailed records of customer interactions, orders and account status updates.
Manager
GameStop
Houston, TX
04.2019 - 04.2022
Recruited and trained new employees to meet job requirements.
Ensured compliance with industry regulations and company policies.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Produced thorough, accurate and timely reports of project activities.
Managed inventory levels to meet demand without overstocking, reducing waste.