Sarah Mattie
Oconomowoc
Summary
A college graduate with experience in leadership, looking to transition into a corporate position. Demonstrates strong analytical and problem-solving skills gained from experience in current leadership role. Seeking to better utilize these skills to support business objectives and improve processes.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Kwik Trip
01.2023 - Current
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Created and maintained safe and secure work environments for employees.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Crew Member
Kopps Frozen Custard
05.2014 - 01.2023
- Worked front counter, machinery, and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
No Degree - Health Information Management
UW Green Bay
Green Bay, WIBachelor of Science - Criminal Justice
UW Milwaukee
Milwaukee, WI05-2021
Skills
- Analytical
- Problem-solving
- Customer service
- Organizational
- Time Management
- Leadership
- Works well under pressure
- Computer Knowledge
- Strong multi-tasking abilities
Timeline
Assistant Store Manager
Kwik Trip
01.2023 - Current
Crew Member
Kopps Frozen Custard
05.2014 - 01.2023
No Degree - Health Information Management
UW Green Bay
Bachelor of Science - Criminal Justice
UW Milwaukee
Similar Profiles
Zachary PearsonZachary Pearson
NA at Kwik Trip, Green Bay, KwikNA at Kwik Trip, Green Bay, Kwik
Samuel StreitmatterSamuel Streitmatter
Kitchen Staff Member at Kwik TripKitchen Staff Member at Kwik Trip
Tanner GreffTanner Greff
Guest Service Leader at Kwik TripGuest Service Leader at Kwik Trip
Renee WigenRenee Wigen
Manager at Kwik TripManager at Kwik Trip
Natalie RussellNatalie Russell
Operating Room RN at ProHealth CareOperating Room RN at ProHealth Care