Compassionate Patient Care Technician with experience at Hermann Memorial Hospital, skilled in CPR and phlebotomy. Enhanced patient satisfaction through attentive care and effective communication. Proven ability to streamline workflows and foster teamwork, while training new staff to maintain high standards of care delivery.
Overview
25
25
years of professional experience
Work History
Patient Care Technician
Hermann Memorial Hospital
04.2009 - Current
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Call Center Representative
Texas Children Hospital
03.2000 - 01.2008
Improved patient satisfaction by efficiently handling inbound calls and addressing their medical concerns.