Sarah McFadden
Port Angeles,WA
Summary
Behavioral healthcare professional with track record of effective patient care management and team collaboration. Expertise in developing and implementing individualized care plans that meet diverse patient needs. Known for strong focus on achieving results and seamlessly adapting to changing healthcare environments. Skilled in communication, conflict resolution, and resource management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Care Manager/Community Outreach Coordinator
Reflections Counseling Services Group
Port Angeles, WA
01.2024 - Current
- Coordinated care plans and services for diverse Individual populations to ensure comprehensive support.
- Monitored Individuals progress through regular assessments and adjusted care plan accordingly.
- Collaborated with community partner agencies to optimize treatment outcomes and resource allocation.
- Respond to referrals from community partner agencies in a timely manner to best support the participant for their immediate need and support.
- Document interactions with participants thoroughly in Excel document and in individual files to accurately depict the care plan for participant for submission to the Health Care Authority.
Diversion Case Manager
Serenity House Youth Department
Port Angeles, WA
09.2019 - 03.2021
- Provided support to youth or families with youth between the ages of 12-24
- Assisted youth in breaking the barriers that could prevent them from acquiring employment, housing, or other needs that would assist them in being successful
- Managing grant funding and tracking all spending through the specific program.
- Providing financial assistance (through grant funding) for youth or families that aligned with stabilizing them for success.
Executive Assistant
BeWell Credit
Sequim, WA
09.2016 - 09.2019
- Created excel spreadsheets to track and maintain large consumer accounts.
- Maintained professional relationships with company owners while communicating fiscal reports.
- Bookkeeping for local businesses using QuickBooks and running reconciliations.
Education
BA - Social and Behavioral Sciences
University of Arizona Global Campus
Skills
- Service coordination
- Policy adherence
- Resource utilization
- Technology proficiency
- Critical thinking
- Schedule management
- Patient advocacy
- Multidisciplinary team collaboration
Accomplishments
- Conflict Resolution - Responsible for handling participant resource inquiries, accurately providing information to ensure resolution of connection to resources, complaints and participant care.
- Certified crisis interventionist specialist
- Certified peer counselor
Certification
- Certified in Microsoft Excel, Word, and PowerPoint.
- Certified peer Counselor
- Mental Health First Aid
Timeline
Care Manager/Community Outreach Coordinator
Reflections Counseling Services Group
01.2024 - Current
Diversion Case Manager
Serenity House Youth Department
09.2019 - 03.2021
Executive Assistant
BeWell Credit
09.2016 - 09.2019
BA - Social and Behavioral Sciences
University of Arizona Global Campus