Summary
Overview
Work History
Education
Skills
Timeline
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Sarah McKey

Oxford,MS

Summary

Hardworking and passionate job seeker with strong organizational skills. Eager to assist customers in every way possible because great customer service is important. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Front of House Staff Member

Chick-fil-A
05.2024 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Registration Receptionist

Field Health System
06.2023 - 08.2023
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer problems.
  • Organized, maintained and updated information in computer databases.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Collected payments, processed transactions and updated relevant records.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.

Seasonal Package Handler

UPS
12.2022 - 01.2023
  • Followed safety regulations to maintain safe work environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Followed verbal and written instructions to properly move and ship products.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained clean, orderly work environment free of hazards.

Education

Bachelor Of Applied Science - Exercise Science

University of Mississippi
University, MS
05-2026

High School Degree -

Centreville Academy
Centreville, MS
05.2022

Skills

  • Greet Visitors
  • Facility Regulations and Procedures
  • Payment Collection and Processing
  • Effective Listening and Communication
  • Answer Telephone Calls
  • Exceptional Customer Service Skills

Timeline

Front of House Staff Member

Chick-fil-A
05.2024 - Current

Registration Receptionist

Field Health System
06.2023 - 08.2023

Seasonal Package Handler

UPS
12.2022 - 01.2023

Bachelor Of Applied Science - Exercise Science

University of Mississippi

High School Degree -

Centreville Academy

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Sarah McKey