Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Work History
Sales & Marketing Assistant
3 Years 7 Months
Collier Restaurant Group | 02.2023 - Current
Developed and executed marketing campaigns to enhance brand visibility and attract new customers.
Collaborated with sales team to analyze market trends and identify growth opportunities.
Assisted in creating content for social media and email marketing initiatives.
Assisted call-in customers with questions and orders.
Enhanced client relationships through regular communication, addressing concerns, and providing prompt solutions.
Contacted prospective customers through phone calls and emails to develop business.
Responded to general inquiries from members, staff and clients via mail, e-mail and fax.
Collaborated closely with sales team to manage leads and help with proposals.
Shadowed team members to learn problem-solving and best practices in customer service.
Created customized marketing materials to increase product awareness.
Hospitality Specialist Manager
3 Years 10 Months
The Melting Pot | 03.2019 - 01.2023
Greet guests, escort them to their seats, and present them with menus and wine lists.
Take dining reservations.
Resolved customer complaints to enhance guest satisfaction and loyalty.
Performed food preparation and service tasks, including cooking, clearing tables, and serving food and drinks.
Reviewed work procedures and operational issues, identifying solutions to enhance service quality and safety.
Accounts Payable Clerk
4 Years 11 Months
The Park Vista a Double Tree by Hilton | 04.2015 - 03.2020
Operated accounting software to accurately record, store, and analyze financial information.
Reviewed numerical data for accuracy and consistency., postings, and documents for correct entry, mathematical accuracy, and proper codes.
Reconcile or note and report discrepancies found in records.
Aligned order forms with corresponding invoices to ensure accuracy. with invoices, and record the necessary information.
Reconciled records and reported discrepancies to ensure data accuracy and integrity.
Education
High School Diploma
Gatlinburg-Pittman Highschool | Gatlinburg | 05.2009