Collaborative Finance professional with [Number] years of expertise helping clients attain financial goals. History of delivering tailored client service while responsibly driving business development.
Overview
8
8
years of professional experience
1
1
Certification
2
2
Languages
Work History
Senior Client Service Associate
One Plus One Wealth Management
8 2022 - Current
Develop and maintain strong client relationships by guiding new clients through the on-boarding process, delivering exceptional service, and addressing inquiries promptly
Facilitate various transactions on behalf of our clients including, but not limited to, initiating money movement, establishing new accounts, transferring accounts, and facilitating subscription paperwork
Serve as the primary point of contact for our clients' operational and administrative needs
Prepare various deliverables, including client invoices, quarterly reports, and financial plans
Assist in carrying out compliance and regulatory responsibilities for the firm
Ensure accurate record-keeping and documentation of all client interactions using our customer relationship management CRM tool
Assist clients with year-end activities (e.g
Stock gifts, tax preparation, RMDs)
Collaborate with the firm's third-party custodian service team, alternative investment teams and various other partners to carry out client service duties
Assist with ad hoc projects and help to develop, maintain and improve firm processes, workflows and overall operations
Communicate with clients' insurance, tax and legal professionals
Support overall strategy for the firm, including business development and marketing efforts.
Financial Assistant (Remote)
Commonwealth Financial Network
06.2020 - 07.2022
Worked with client records and created reports, proposals while analyzing data for recommended funding of various projects
Ensuring accuracy, completeness and complying with company standards
Document preparation requests, prepared excel spreadsheets and reports based on client data
Executed financial statements, budgets, forecasts and assisted with preparation of financial reports, maintained inventory records
Opened new accounts and submitted requests for account maintenance and other actions
Managed CRM functions, including, but not exclusive to, updating and reviewing client data, inputting notes, requests, and other details to client records, scheduled actions via the CRM Outlook interface and creating/applying workflows
Submit, monitor, and follow up on money movement actions via the Integrated Cashiering Platform
Responded to administrative and clerical inquiries regarding client accounts, including providing general information about clients’ account balances, positions, and other general market information
Assisted with interview processes and hiring of new employees
Collaborated with colleagues to create on boarding learning materials and resources for new team members.
Financial Coordinator
Forward Financing
06.2016 - 03.2020
Analyzed financial data for two account managers, monitored all transactions, and prepared appropriate reports
Monitored financial transactions and recommended ways to increase effectiveness
Developed and maintained a database of records to ensure smooth transaction for all financial processes
Performed client identity confirmation appropriately and assisted with forms to provide aid when required
Created payment plans for customers and made sure they stuck to their plans.
Education
BS Culinary Arts, Food and Beverage Service Management - Wellness and Sustainability
Johnson & Wales University
Providence, RI
Skills
Decision-Making
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Certification
Series 65, currently studying, 05/15/24
Timeline
Financial Assistant (Remote)
Commonwealth Financial Network
06.2020 - 07.2022
Financial Coordinator
Forward Financing
06.2016 - 03.2020
Senior Client Service Associate
One Plus One Wealth Management
8 2022 - Current
BS Culinary Arts, Food and Beverage Service Management - Wellness and Sustainability
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