Sarah Mendoza
Lubbock ,TX
Summary
Detail-oriented professional with extensive experience in health regulation compliance and team supervision. Known for effective report generation and corrective action planning, contributing to improved facility standards and enhanced service delivery.
Overview
18
18
years of professional experience
Work History
Long-Term Care Inspector
Health and Human Services Commission
Lubbock, Texas
02.2018 - Current
- Conducted comprehensive inspections of facilities for compliance with health regulations.
- Documented findings and generated detailed reports for management review.
- Collaborated with teams to develop corrective action plans for identified issues.
Service Coordinator Supervisor
Starcare Specialty Health System
Lubbock, Texas
01.2009 - 02.2018
- Supervised team of service coordinators, ensuring compliance with health regulations and enhancing service delivery.
- Resolved escalated customer complaints, improving customer satisfaction and retention.
- Developed training materials for onboarding new staff, facilitating quicker integration into the service coordination team.
Education
Bachelor of Science - Human Development And Family Studies
Texas Tech University
Lubbock, TX05-2003
Skills
- Compliance inspections
- Regulatory compliance
- Health regulation knowledge
- Facility evaluations
- Corrective action planning
- Report writing
- Data analysis
- Project coordination
- Microsoft Office proficiency
- Stakeholder engagement
- Effective communication
- Project coordination
Timeline
Long-Term Care Inspector
Health and Human Services Commission
02.2018 - Current
Service Coordinator Supervisor
Starcare Specialty Health System
01.2009 - 02.2018
Bachelor of Science - Human Development And Family Studies
Texas Tech University