Nikki Tingstrom
Bay Saint Louis,USA
Summary
Thirty plus year lifelong career invested in the catastrophe industry supporting emergency relief efforts serving professionally; responded to more than 30 Federally declared disasters.
Strong leadership skills in Field Debris Operations, extensive experience in a number of unique roles in many different disciplines of disaster consulting and relief.
Passionate for helping people and being a part of restoring communities after being impacted by a natural disaster.
Consistent success in ensuring adherence to safety standards and regulatory compliance.
Strong skills in risk assessment, site audits, accident investigation, and implementing corrective measures.
Strong ability to influence organizational culture by promoting safety awareness, leading training programs and contributing to policy development.
Skilled in improving workplace safety and reducing accidents through proactive inspection methodologies and proper training.
Results driven, strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.
Eager to contribute to team success and further develop professional skills with a positive attitude and commitment to continuous learning and growth; ready to help team achieve company goals.
Overview
32
32
years of professional experience
1
1
Certification
Work History
HSE Inspector
Millennium Information Services, Inc.
05.2023 - 06.2024
- Commercial inspections by contract
- Soft Safety inspections for Walmart, Sam's Clubs, Starbucks ensure compliance with OSHA Standards, soft HS&E audits; (Hazard Identification), Asset Condition
- Detailed photo proof
- Lux meter inspections for lighting presentations throughout stores
- Advised senior management on changes required to comply with applicable laws, regulations, codes, and standards
- Carried out periodic reviews of existing safety systems and processes within organizations and suggested improvements where necessary
- Conducted safety inspections on worksites and provided feedback to management teams
- Performed risk assessments to identify potential hazards in workplace environment
- Documented findings from safety audits, inspections, and investigations using appropriate forms, checklists
- Served as liaison between management and regulatory agencies during site audits, facilitating smooth communication and addressing concerns promptly.
- Improved overall HSE performance by providing training to employees on health, safety, and environmental topics.
- Supported management in establishing strong safety culture through development of risk assessments and hazard identification programs.
- Monitored remodel contractor activities on-site to ensure adherence to project-specific HSE requirements at all times during construction projects.
- Organized regular safety meetings, fostering open dialogue about ongoing issues and potential solutions among team members.
Field Debris Monitor Supervisor (Hurricane Zeta)
TRUENORTH
09.2020 - 02.2021
- Documented location, type and certification of eligible debris and also documented ineligible debris, determined type , issued load tickets to drivers for appropriate presentation to dumpsite personnel
- Responsible for 14 Debris Monitors within assigned area, ensuring appropriate safety rules were being followed, performed random inspections of hauling contractors equipment for obvious defects as well as appropriate PPE, was called upon to liason and resolve issues raised by resident survivors of catastrophe
- Observed debris removal activities to ensure compliance with federal reimbursement regulations of Grant assignment
- Enhanced overall efficiency of debris management operations through data-driven decision-making processes.
- Coordinated post-disaster recovery efforts by working closely with government agencies and volunteer organizations.
- Mitigated potential risks associated with hazardous materials by implementing strict handling protocols and training team members accordingly.
- Quality control review at field level of supporting documentation collected organically to ensure audit quality
- Distributed permits, closure plans or cleanup plans.
- Performed statistical analysis of environmental data.
- Liaised with county departments to develop and maintain environmental-related programs, procedures and compliance tasks.
Debris Emergency Response Demolition Contractor
NIKKI S TINGSTROM, OCS INC. (Owner)
09.1994 - 08.2020
- Demolition and removal of Substantially Damaged and Repetative damaged structured in flood prone zones under NFIP prescribed guidelines for restoration of flood plain
- More than 25 years experience with permitting, inspections, increased cost of compliance with National Flood Insurance Program, flood mitigation and floodplain management
- Provided technical support during critical incidents involving hazardous materials
- Developed and deepened relationships with local municipalities, county departments and city agencies to facilitate smooth planning and coordination of emergency response
- Licensed in Hancock County, Harrison County, Jackson County, City of Bay St Louis, City of Waveland, City of Long Beach, City of Pass Christian Mississippi
- Specialty licenses held in Mississippi, Florida, Alabama, Texas and Louisiana
Independent Contractor
SHIELDSBORO DEVELOPMENT, INC.
01.1994 - 01.2019
- Identified sales opportunities and acted on leads
- Averaged 80% conversion rate
- Made outbound calls to prospective customers
- Answered product and service related questions
- Set up sales appointments with customers and clients
- Established and maintained relationships with customers and clients
- Explained and negotiated contracts, sales agreements, and service agreements
- Managed customer escalations
- Confirmed contact information, phone numbers, and emails
- Provided outstanding customer service
- Demonstrated products at trade shows
- Stocked inventory and items
- Generated market leads, developed clientele with effective marketing campaigns
- Sold land, houses, Motor Vehicles, Insurance
- Supervised cashiers and register transactions
- Supervised floor sales
- Supervised construction sites in the field
- Contract procurement
- Project management
- Permitting
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
- Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
- Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
- Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
- Utilized specialized software tools when necessary to enhance productivity or meet specific client requirements.
- Trained new team members to apply best coding best practices and proper use of development tools.
Human Resources Manager Owner
NIKKI S TINGSTROM OCS, INC.
06.2009 - 04.2015
- Recruited demolition / landscaping contractors, also recruited hourly employees to perform day to day operations within company
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Disaster Debris Management Field Coordinator (Ike)
Dorado Services (Sanford, Florida)
09.2008 - 08.2010
- Certified debris type and location and issue an appropriate load ticket to the driver
- Observed monitors and trucks under supervision for accuracy and correctness of Federal Debris certification, type and location, appropriate PPE, documentation and reporting of all accidents, responsible for up to 12 trucks and monitors at a time
- Was promoted to Safety Coordinator, responsible for conducting the daily safety meeting, riding out all locations within assigned area to inspect for proper equipment, appropriate PPE for area and debris type, writing reports with photo documentation on accidents and damage
Emergency Management Specialist Debris Coordinator
ASHBRITT ENVIRONMENTAL (Hurricane Ivan)
07.2005 - 05.2007
- Worked with Field Monitors; responsible for training on certifying eligible & ineligible debris/types , PPE training and safety processes.
- Tenure included working areas of Milton, FL, Vero Beach, FL, West Palm Beach, FL, Melbourne, FL and Sébastien FL
- Attended a number of trainings and continuing education opportunities with the Corps of Engineers required to properly manage collection & disposal of hurricane debris to include HAZMAT (Asbestos abatement, PPE, e-waste, veg, C&D, marine, leaners, hangers, white goods and more)
- Facilitated meetings with stakeholders regarding post-disaster recovery grant & reimbursement
- Assessed damage caused by natural disasters or other emergencies and reported findings to appropriate authorities
- Coordinated with state and federal agencies, including FEMA, to obtain necessary resources in support of emergency operations
- Responded quickly to requests from local officials for assistance during a crisis situation
- Assessed damage following disasters, collaborating with recovery teams to provide effective assistance to affected communities quickly.
- Facilitated collaboration between multiple agencies involved in emergency management, fostering a coordinated approach to crisis situations.
Editor Owner
CITY OF CALLAWAY
06.2019 - 03.2020
- Licensed in Town of Callaway
- Developed a tabloid named 'Panama City Advisor' for residents of Panama City, Florida who were affected by Hurricane Michael with goal of engaging readers by helping survivors of the catastrophic storm to protect from contractor fraud, developed stories and interesting content including helpful resources as well as investigative reporting; distributed tabloid periodical both in print and in digital.
Licensed Life and Health Insurance Agent
AFLAC
05.2005 - 08.2020
- Advised clients on health insurance options, including coverage and cost comparisons
- Responded timely to inquiries from customers via phone, email, or chat support systems
- Tracked policy renewals and expiration dates in order to manage timely notifications
- Earned top sales awards on numerous occasions
- Reviewed applications for accuracy before submitting them for processing
- Maintained detailed records of all client interactions and updated customer information as necessary
- Supported sales team members by providing product knowledge training sessions
- Identified customer needs, analyzed data, and recommended appropriate products and services
- Developed and maintained relationships with clients to ensure satisfaction with services provided
- Explained complex healthcare concepts to customers in an easy-to-understand way
- Scheduled appointments with prospective clients to discuss available health insurance plans
- Calculated premiums and established payment methods
- Developed coordinated protection plan by calculating and quoting rates for immediate coverage action for uninsured clients
- Created individualized proposals for clients to include coverage options, premiums and enrollment guidelines
- Attended company-sponsored gatherings to speak to community groups on healthcare coverage and long term goals
- Processed changes in insurance policies and periodically reassessed client needs
- Participated in weekly training sessions to improve product knowledge and enhance company growth
- Conducted fact-finding assessments to create sales presentations for client engagement
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families
- Contacted underwriters and submitted forms to obtain binder coverage
- Achieved repeat business and referrals through personalized services
- Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele
- Attended 'Aflac U' professional sales force training
Political Canvasser
TEXAS COAST LEADERSHIP FOUNDATION
01.2020 - 12.2020
- Gathered feedback from constituents regarding their views on various political issues
- Assisted in developing creative messaging strategies for door-to-door canvassing initiatives
- Developed and implemented door-to-door canvassing strategies to increase voter awareness of political issues
- Provided information materials to citizens interested in learning more about the candidate's platform
Campaign Canvasser
CHOOZLE, INC.
05.2022 - 11.2022
- Attended meetings with local political officials to discuss ways to promote greater civic engagement
- Maintained accurate records of voter contact information for follow-up outreach activities
- Greeted potential voters door-to-door and provided them with campaign information
- Generated enthusiasm among target audiences through effective communication tactics
Retail Merchandiser
SHIFTSMART, INC.
05.2023 - 05.2024
- Traveling within a set territory working inside retailer's stores
- Organized product displays in accordance with corporate guidelines
- Conducted regular store visits to ensure compliance with merchandising standards
- Provided training on merchandising techniques and procedures to new staff members
- Created visual presentations that effectively promoted products
- Conducted regular audits of store inventories and restocked shelves as needed
- Updated store planograms in collaboration with management
- Used creative merchandising technique to highlight managed brands and draw comparisons to competitor products
- Communicated and coordinated execution of planograms with store management
- Reorganized sales floor to promote sales, displaying high demand products in prime locations
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan
- Verified correct display signage for products and sales promotions to keep patrons aware
- Displayed promotional material such as signs and banners
- Placed prices and descriptive signage to enhance displays and promote items
- Created visual displays to showcase products in interactive and engaging way
- Used company provided mobile technology to perform basic job functions
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
- Designed and set up promotional displays to enhance product visibility and attractiveness
Retail Merchandiser Contractor
SHIFTSMART, INC.
05.2016 - 04.2024
- Traveling within a set territory working inside retailer's store to assemble/disassemble displays, using plan-o-grams to insure proper product placement throughout the sales floor, working to create attractive displays and promoting product accessibility, inventory management; stocking shelves and displays where inventory management assistance may be required, rotation of stock & pulls of inventory obsolete/ damaged/near expiration date, Reporting to manager digitally with cell phone
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Collaborated with store managers to develop seasonal merchandising plans, maximizing revenue potential.
Used Automobile Dealer
MOM'S USED CARS
06.1992 - 03.2018
- Company Overview: Used Automobile Dealer
- Located, bought, refurbished & sold niche priced used cars on buy here pay here lot
- Was the first female licensed automobile dealer in Mississippi
- Target customer was the $800-$4500 buyer
- Moved 20 plus units a month, both wholesale & retail with no support personnel; mechanics, detail, logistics & finance were outsourced
- Used Automobile Dealer
Education
BACHELOR OF SCIENCE - ECOLOGY
Tulane University of Louisiana
New Orleans, LA05.1998
Certificate of Completion - Business Statistics Continuing Education, Statistics and Foundations 1 & 2, Proficiency in Basic, Probability, Panel Data Analysis Essential Training
Medford School of Business
Medford, NY01.1992
Skills
- Employment & Labor Laws
- Accident Prevention
- Construction safety PPE
- Personal Protective Equipment
- Industrial hygiene LOTO
- Hazard Identification
- Electrical Safety
- Asbestos Abatement
- Fall Protection
- Occupational Health
- Environmental Monitoring
- Project Permitting
- Incident Investigation
- Safety Training
- Contractor Management
- Written Communication
- Site Inspection
- Resource Management
- Quality Control
- Technical Consulting
- Workplace inspections
- Environmental management
- Multitasking
- Compliance inspections
- Risk Assessment
- Professionalism
- Data Collection
- Conducting technical audits
- Hazardous waste management
- Report Writing
- Problem-solving aptitude
- Environmental assessment
- Contaminated site cleanup
- Hazardous waste remediation
- Environmental remediation
- Environmental auditing
- Administration and management
- Accident review
- Pollution control
- Identifying environmental concerns
- Data charting & Analysis
Certification
- OSHA 10, 05/01/19
- Certified Mortgage Field Service Inspector Certificate, Present
- Driver's License, 2022
- OSHA 30, 05/01/20
- Hazardous Waste Operations & Emergency Response Training Certification
- Marine Protected Areas Certificate – Coastal Zone Management Authority and Institute.
- Hazardous Waste Operations and Emergency Response (HAZWOPER) Certification - Occupational Safety and Health Administration.
- FEMA INDEPENDANT STUDY CERTIFICATES: (2013-2020)
- IS-559 Local Damage Assessment
- IS-556 Damage Assmt / Public Works
- IS-772.a Individual Assistance preliminary Damage Assessment Orientation
- IS-13 EMI Conduct & Behavior
- IS-35.24 FEMA Safety Orientation
- IS-101.c Preparing for Fed Disaster Operations
- IS-102.c Preparing for FEMA Response
- IS-158 Haz Mitigation Flood Ins Disaster Ops
- IS-162 Haz Mit igation Floodplain Mgmt Disaster Ops
- IS-230.e Fundamentals of Emergency Mgmt
- IS-273 How to Read a Flood Insurance Rate Map
- IS-274 How to Use a Flood Insurance Study
- IS-279.a+ Intro:Retrofitting a Flood Prone Res Building
- IS-280+ Overview of Engineering Principles & Practices of Retrofitting a Flood Prone Res. Structure
- IS-284.a Using the Substantial Damage Estimator
- IS-285 Substantial Damage Estimator/Flood Plain Admin
- IS-321 Hurricane Mitigation Basics for Mitigation Staff
- IS-322 Flood Mitigation Basics for Mitigation Staff
- IS-324.a Community Hurricane Preparedness
- IS-1000 Public Assistance Program & Eligibility
- IS-1006 Documenting Disaster Damage & Developing Project Files
- IS-1007 Detailed Damage Description & Dimensions
- IS-1008 Scope of Work Development (Scoping & Costing)
- IS-1009 Conditions of Public Assistance Grant
- IS-1010 Emergency Protective Measures
- IS-1016 Environmental & Historic Preservation EHP
- IS-1017 Scope Change Requests/Time Extensions/Improved Project Cost
- IS-1022 Substantiating Disaster Related Damages to Buildings, Contents, Vehicles &
- IS-1100 Increased Cost of Compliance
- IS-1103.a Elevation Certificate for Surveyors
- IS-1120Letters of Map Revisions
- IS-2002 Intro to FEMA Operational Planning
Timeline
HSE Inspector
Millennium Information Services, Inc.
05.2023 - 06.2024
Retail Merchandiser
SHIFTSMART, INC.
05.2023 - 05.2024
Campaign Canvasser
CHOOZLE, INC.
05.2022 - 11.2022
Field Debris Monitor Supervisor (Hurricane Zeta)
TRUENORTH
09.2020 - 02.2021
Political Canvasser
TEXAS COAST LEADERSHIP FOUNDATION
01.2020 - 12.2020
Editor Owner
CITY OF CALLAWAY
06.2019 - 03.2020
Retail Merchandiser Contractor
SHIFTSMART, INC.
05.2016 - 04.2024
Human Resources Manager Owner
NIKKI S TINGSTROM OCS, INC.
06.2009 - 04.2015
Disaster Debris Management Field Coordinator (Ike)
Dorado Services (Sanford, Florida)
09.2008 - 08.2010
Emergency Management Specialist Debris Coordinator
ASHBRITT ENVIRONMENTAL (Hurricane Ivan)
07.2005 - 05.2007
Licensed Life and Health Insurance Agent
AFLAC
05.2005 - 08.2020
Debris Emergency Response Demolition Contractor
NIKKI S TINGSTROM, OCS INC. (Owner)
09.1994 - 08.2020
Independent Contractor
SHIELDSBORO DEVELOPMENT, INC.
01.1994 - 01.2019
Used Automobile Dealer
MOM'S USED CARS
06.1992 - 03.2018
BACHELOR OF SCIENCE - ECOLOGY
Tulane University of Louisiana
Certificate of Completion - Business Statistics Continuing Education, Statistics and Foundations 1 & 2, Proficiency in Basic, Probability, Panel Data Analysis Essential Training
Medford School of Business
Similar Profiles
Thaddeus BulgerThaddeus Bulger
Insurance Inspector at Millennium Information ServicesInsurance Inspector at Millennium Information Services
JASON GLAZEJASON GLAZE
Independent Field Inspector at Millennium Information ServicesIndependent Field Inspector at Millennium Information Services
Abu Jafar Mohmmad SalehAbu Jafar Mohmmad Saleh
Scrum Master at Millennium Information Solution Ltd.Scrum Master at Millennium Information Solution Ltd.