Sarah Mepham
Freeland,MI
Summary
Passionate Child Protective Service Investigator dedicated to serving diverse members of Saginaw County. Highly motivated with the desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Services Specialist, CPS Investigator
SAGINAW COUNTY MDHHS
Saginaw, MI
12.2018 - Current
- Interview children and families to evaluate risks and child safety
- Work with families to assess strengths and needs to determine services needed
- Make appropriate referrals to other service providers if needed
- Assist clients to overcome barriers and improve family functioning
- Investigated each child's living environment to determine whether home was safe or presented risks
- Conducted in-depth interviews with children, guardians, doctors, nurses and law enforcement to gain insight into individual cases
- Remained composed and calm when interacting with individuals, taking into account that children and families were involved in high-stress situations
Dispatcher
SAGINAW COUNTY 911
SAGINAW, MI
01.2008 - 12.2018
- Answer emergency and non emergency calls for service
- Dispatch appropriate agencies to service calls
- Perform various LEIN duties, such as, entering warrants, conditional bonds, personal protection orders, stolen vehicles, and missing persons
- Participate in public relations events in the community
- Identified locations and needs of callers to accurately send assistance
- Maintain calm and professional in often high-stress situations
Security Guard
FASHION SQUARE MALL
SAGINAW, MI
01.2007 - 01.2008
- Maintain the safety of mall tenants and customers
- Secured personnel and premises by inspecting buildings and patrolling property
- Addressed problems quickly and reported clear information while working under minimal supervision
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
- Investigated reported incidents to protect company assets.
- Responded to medical emergencies before paramedic and law enforcement arrival
- Completed incident reports to record security or loss prevention incidents
- Observed patrons and customers to quickly address security situations
Education
Bachelor of Science (B.S - Criminal Justice
SAGINAW VALLEY STATE UNIVERSITY
12.2006
Skills
- Proficient in Microsoft Office Suite
- Experienced Mentor for New Hires
- Strong emotional intelligence skills
- Strong attention to detail and meeting deadlines
- Works well with others or independently
- Multitasking and Organization
- Excellent Communication
- Member of the Staff Support Team and Child Welfare Advisory Committee
- Participated in Mentoring Revamp, Fatherhood Engagement, Family Connections Pilot and Safety Assessment Test Group
Timeline
Services Specialist, CPS Investigator
SAGINAW COUNTY MDHHS
12.2018 - Current
Dispatcher
SAGINAW COUNTY 911
01.2008 - 12.2018
Security Guard
FASHION SQUARE MALL
01.2007 - 01.2008
Bachelor of Science (B.S - Criminal Justice
SAGINAW VALLEY STATE UNIVERSITY
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