Sarah Miller
Lebanon,PA
Summary
Skilled Quality Control Assurance/Inspector with extensive experience in regulated environments requiring high accuracy, documentation, and adherence to compliance standards. Strong background in analyzing products, identifying risk factors, and ensuring alignment with internal and external requirements. Seeking to transition into an Associate Underwriter role to leverage analytical, documentation, and quality assurance skills in the insurance or financial services industry.
Overview
22
22
years of professional experience
Work History
Quality Control Inspector
Keystone Industries
Myerstown, PA
11.2021 - Current
- Inspected incoming and outgoing materials for accuracy and quality.
- Conducted quality control testing in a laboratory environment to verify product specifications and ensure compliance with internal and external standards.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Identified improvement opportunities by examining root causes of product non-conformance.
Manufacturing Technician
Thermo Fisher Scientific Inc.
Grand Island, NY
01.2021 - 03.2021
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
- Inspected finished products for quality and adherence to customer specifications.
- Ensured accurate reporting through detailed documentation of manufacturing processes.
Customer Service
Seneca Niagara Resort & Casino
Niagara Falls, NY
07.2003 - 08.2020
- Established long-term customer relationships by providing exceptional customer service.
- Fostered strong client bonds through superior communication and customer service expertise.
- Increased customer service ratings through personable service.
Skills
- Risk Assessment and Analysis
- Quality Assurance and Compliance
- Documentation and Reporting
- Customer Service Communication
- Regulatory Adherence
Timeline
Quality Control Inspector
Keystone Industries
11.2021 - Current
Manufacturing Technician
Thermo Fisher Scientific Inc.
01.2021 - 03.2021
Customer Service
Seneca Niagara Resort & Casino
07.2003 - 08.2020