Sarah Miller
Charlotte,NC
Summary
Highly motivated, results driven product manager with a proven passion for leading teams to success. Recognized for possessing excellent communication and organizational skills, with a track record of well executed product launches and strategic marketing and sales implementation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Product Manager
Span Enterprises
Rock Hill, SC
07.2023 - Current
- Lead 3 teams of API engineers across 3 products to produce high quality work on time. Reduced late launches by 90%, reduced time in UAT and QA by 50%.
- Collaborate with stakeholders to develop strategic roadmaps and enhance user experience.
- Work closely with my sales teams to drive revenue growth and onboard high value clients. Personally onboarded top 5 clients and mentored sales team members to onboard the next top 5, earning the company more than double revenue year after year.
- Coordinate marketing efforts to expand our presence and increase brand awareness. Host webinars and podcasts to educate our customers.
- Analyze customer feedback and market trends to drive product improvements and feature enhancements. Monitor customer feedback after launch and adjust as necessary.
- Establish key performance indicators to measure product success and inform strategic decisions.
- Train internal team members on the product and create training guide for users.
Office Manager
FAA Aero-Med
Fort Lauderdale, FL
11.2015 - 09.2022
- Lead 3 teams of API engineers across 3 products to produce high quality work on time. Reduced late launches by 90%, reduced time in UAT and QA by 50%.
- Collaborate with stakeholders to develop strategic roadmaps and enhance user experience.
- Work closely with my sales teams to drive revenue growth and onboard high value clients. Personally onboarded top 5 clients and mentored sales team members to onboard the next top 5, earning the company more than double revenue year after year.
- Coordinate marketing efforts to expand our presence and increase brand awareness. Host webinars and podcasts to educate our customers.
- Analyze customer feedback and market trends to drive product improvements and feature enhancements. Monitor customer feedback after launch and adjust as necessary.
- Establish key performance indicators to measure product success and inform strategic decisions.
- Train internal team members on the product and create training guide for users.
Education
Associate of Science - Environmental Science
Cuyahoga Community College
Cleveland, OHAssociate of Arts - Communications
Broward College
Fort Lauderdale, FLSkills
- Data-driven decision making
- Cross functional leadership
- Project management
- Teamwork and collaboration
Certification
Coding: Full Stack Web Development Certificate
SQL / MYSQL / JavaScript
Issued by UNC Charlotte School of Professional Studies
Timeline
Product Manager
Span Enterprises
07.2023 - Current
Office Manager
FAA Aero-Med
11.2015 - 09.2022
Associate of Science - Environmental Science
Cuyahoga Community College
Associate of Arts - Communications
Broward College