Sarah Millwood
Rock Hill,SC
Summary
Skilled Library assistant with extensive experience in diverse library roles and a strong background in customer service. Proven ability to assist patrons in locating resources efficiently while maintaining an organized and inviting library atmosphere. Committed to enhancing user experiences through exceptional service and support.
Overview
8
8
years of professional experience
Work History
Test Scorer Supervisor
Data Recognition Corporation
03.2022 - Current
- Evaluated written responses for standardized testing adhering to Common Core Standards.
- Monitored employee productivity and accuracy levels on a regular basis to identify areas for improvement.
Entertainment Technician
Cedar Fair
Charlotte, NC
10.2021 - Current
- Provide technical support for live events, including sound reinforcement, and stage lighting systems.
- Address questions from guests consistently throughout the park's operating hours.
Library Assistant Children Services
Rock Hill Public Library
Rock Hill, SC
07.2023 - 03.2024
- Provided technical support to patrons using library computers and online resources.
- Provided exceptional customer service, resolving patron issues and inquiries efficiently.
Library Assistant
New Hanover County Public Library
07.2019 - 06.2021
- Demonstrated comprehensive knowledge of automated library systems during patron interactions.
- Adapted to various responsibilities across multiple library branches.
Library Assistant
Gaston County Public Library
Stanley, NC
03.2017 - 07.2019
- Developed and coordinated programming for all ages.
- Assisted patrons with computers, printers, cataloging, and other technological services.
- Answered queries from patrons and helped locate materials and resources.
Education
B.A. - Film Studies
University of NC
Wilmington08-2021
Skills
- Customer service experience
- Library software proficiency
- Strong technical proficiency
- Strong attention to detail
- Effective time management
- Proficient in verbal and written communication
Timeline
Library Assistant Children Services
Rock Hill Public Library
07.2023 - 03.2024
Test Scorer Supervisor
Data Recognition Corporation
03.2022 - Current
Entertainment Technician
Cedar Fair
10.2021 - Current
Library Assistant
New Hanover County Public Library
07.2019 - 06.2021
Library Assistant
Gaston County Public Library
03.2017 - 07.2019
B.A. - Film Studies
University of NC
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