SARAH MINEW
Oshkosh
Summary
Dynamic and results-driven professional with extensive experience in food service and retail management at Grand Central Station. Proven expertise in inventory management and customer service, consistently achieving performance goals. Adept at financial operations and fostering team collaboration, ensuring operational excellence and enhanced customer satisfaction.
Overview
9
9
years of professional experience
Work History
Food Service Worker
Lawrence University
Appleton
01.2024 - Current
- Prepared and served meals in dining facilities for students and staff.
- Provided customer service by promptly addressing inquiries and special requests, enhancing overall dining experience.
- Maintained cleanliness and organization of food service areas to ensure a safe and inviting dining environment.
- Operated kitchen equipment following safety and sanitation protocols.
- Assisted with inventory management and restocked supplies to support continuous food service operations.
GUEST/FOOD SERVICE REPRESENTATIVE
Kwik Trip
Oshkosh
06.2023 - 01.2024
- Prepared and served food to customers in an efficient, courteous manner.
- Achieved all performance goals established by supervisors, ensuring high service standards.
- Communicated effectively with kitchen staff regarding order times and modifications.
- Supported team success by assisting coworkers as needed, fostering a collaborative work environment.
- Adhered to strict safety protocols when handling hot foods and sharp objects, maintaining a safe kitchen.
- Stocked shelves with food supplies regularly.
GENERAL CLEANER
Merry Maids
Oshkosh
12.2022 - 05.2023
- Adhered to safety procedures for chemical use while cleaning bathrooms, kitchens, hallways, lobbies, stairways, ensuring compliance with health standards.
- Maintained safe, clean working environment through sweeping, mopping, vacuuming floors; dusting surfaces; emptying trash receptacles; cleaning windows, contributing to overall hygiene and comfort.
- Executed assigned tasks independently with minimal supervision, demonstrating reliability and accountability.
- Checked equipment functionality before use.
PANDEMIC
Oshkosh
06.2020 - 12.2022
Store Manager
Grand Central Station
Oshkosh
10.2016 - 05.2020
- Oversaw daily store operations, ensuring efficient staff management and inventory accuracy.
- Coordinated scheduling, task assignments, and inventory control to optimize daily operations.
- Resolved customer complaints, processing refunds and returns to enhance satisfaction.
- Accurately processed and recorded all cash, credit card, and deposit transactions.
- Verified completion of driver shifts, including cash drops and sales reconciliation.
- Monitored outstanding balances and discrepancies, ensuring prompt follow-up action.
- Ensured accuracy of fuel, merchandise, and vendor deliveries prior to record finalization.
- Maintained accurate transaction records, supporting compliance in audit preparation.
Education
HIGH SCHOOL DIPLOMA -
Oshkosh West High School
Oshkosh, WISkills
- Inventory management
- Store operations
- Customer service
- Cash handling
- Budgeting and cost control
- Order management
- Financial operations management
- Retail inventory management
- Bank and safe deposits
- Payroll management
References
References available upon request
Timeline
Food Service Worker
Lawrence University
01.2024 - Current
GUEST/FOOD SERVICE REPRESENTATIVE
Kwik Trip
06.2023 - 01.2024
GENERAL CLEANER
Merry Maids
12.2022 - 05.2023
PANDEMIC
06.2020 - 12.2022
Store Manager
Grand Central Station
10.2016 - 05.2020
HIGH SCHOOL DIPLOMA -
Oshkosh West High School