Sarah Mitchell
West Frankfort,IL
Summary
Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance, and medication administration. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PCA
Interim HealthCare
Herrin, IL
05.2024 - 08.2024
- As a PCA, my responsibilities were helping Veterans, or others in need with daily actives, cleaning around their home, and taking my clients to and from appointments. I would also go on outings with clients, such as the grocery store or just a walk around the park.
Resident Assistant (RA)
Villas of Holly Brook
Harrisburg, IL
07.2023 - 05.2024
- My role as a RA, was preparing my memory care patients for a shower, or bed. My other responsibility’s were charting on my patients, documenting if they had a bath, if their laundry had been done, and if they had been toileted.
- I was required to toilet each resident every 2 hours, if needed. I cared for residents who needed total assistance to residents who needed little to no assistance.
- Responded to emergency situations within the residence hall.
- Maintained accurate records of incidents that occurred in the residence hall.
- Encouraged participation from all residents in order to create a strong sense of community within the residence hall.
- Participated in regular staff meetings with Resident Director.
- Aided residents with ambulation or walker, cane and wheelchair use.
- Transported residents to activities and meals.
- Completed routine rounds, checking with residents to meet care needs.
- Made beds daily and performed light housekeeping duties in resident apartments and common areas.
- Cared for incontinent residents, routinely checking clothing and linens to keep clean and dry.
CNA Student
Helia Healthcare
West Frankfort, IL
08.2022 - 03.2023
- Demonstrated knowledge of infection control policies while performing all duties.
- Maintained cleanliness of patient area by changing bed linens and cleaning up spills.
- Assisted with admission process by obtaining information from new patients or their families.
- Used proper body mechanics when lifting, transferring or positioning immobile patients.
- Monitored vital signs including temperature, blood pressure, pulse rate, respiration rate, and oxygen saturation levels.
- Participated in continuing education programs related to CNA profession.
- Provided comfort measures such as backrubs or application of lotion to dry skin areas.
- Performed basic clerical tasks such as answering phones and filing documents.
- Transported patients between departments within the facility using wheelchairs or stretchers.
- Observed changes in condition or behavior of patients and reported to nursing staff.
- Answered call lights promptly to assess needs of patients.
- Recorded vital signs, including temperature, blood pressure, pulse and respiration rate.
- Assisted nurses with treatments and procedures according to protocols established by the facility.
- Assisted patients with activities of daily living, such as bathing, dressing, grooming, and eating.
- Monitored food intake of assigned patients during meal times and recorded it on appropriate forms.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Resident Assistant (RA)
Reflections Memory Care
Carterville, IL
12.2021 - 08.2022
- My role as a RA, was preparing my memory care patients for a shower, or bed. My other responsibility’s were charting on my patients, documenting if they had a bath, if their laundry had been done, and if they had been toileted.
- I was required to toilet each resident every 2 hours, if needed. I cared for residents who needed total assistance to residents who needed little to no assistance.
- Responded to emergency situations within the residence hall.
- Maintained accurate records of incidents that occurred in the residence hall.
- Encouraged participation from all residents in order to create a strong sense of community within the residence hall.
- Participated in regular staff meetings with Resident Director.
- Aided residents with ambulation or walker, cane and wheelchair use.
- Transported residents to activities and meals.
- Completed routine rounds, checking with residents to meet care needs.
- Made beds daily and performed light housekeeping duties in resident apartments and common areas.
- Cared for incontinent residents, routinely checking clothing and linens to keep clean and dry.
- Developed and implemented policies and procedures to ensure the safety, health and well-being of Memory Care residents.
Crew Member
DQ Grill & Chill Restaurant
Benton, Illinois
01.2021 - 12.2021
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Checked expiration dates on all products before serving them to customers.
- Informed customers about daily specials in an engaging manner.
- Maintained an organized work area to ensure efficient operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Restocked kitchen supplies including food products and utensils.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Assisted management team with inventory counts of food products and beverage supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Resolved customer complaints in a professional manner.
- Educated customers on menu items, product ingredients and nutritional values.
Education
Some College (No Degree) - CNA
Helia Healthcare of Benton
Benton, ILSkills
- Customer service
- Food Preparation
- Home Care
- Home health
- Dementia Care
- Hospital Experience
- Time management
- Care plans
- English
- Medical terminology
- Meal Preparation
- Vital Signs
- Caregiving
- Senior care
- Senior Care
- Personal Assistant Experience
- Memory Care
- Cleaning Experience
- Vital signs
- Office experience
- Alzheimer's Care
- Cooking
- Front desk
- Laundry
- Patient Care
- Safety awareness
- Care plan implementation
- Patient documentation
- Medication reminders
- Vital signs monitoring
Certification
- CPR Certification
- First Aid Certification
- BLS Certification (November2022 to November2024)
Timeline
PCA
Interim HealthCare
05.2024 - 08.2024
Resident Assistant (RA)
Villas of Holly Brook
07.2023 - 05.2024
CNA Student
Helia Healthcare
08.2022 - 03.2023
Resident Assistant (RA)
Reflections Memory Care
12.2021 - 08.2022
Crew Member
DQ Grill & Chill Restaurant
01.2021 - 12.2021
Some College (No Degree) - CNA
Helia Healthcare of Benton