Compassionate and proactive individual with a strong background in crisis case management and family liaison roles seeking the role of "After Hours Social Service Specialist In-Training 1-3 (SSS3) - Ellensburg". Known for effective communication and client relationship management, ready to leverage expertise to serve and protect children in Kittitas County who may experience imminent risk of serious harm.
Overview
5
5
years of professional experience
Work History
Health Home Care Coordinator
Community Health of Central Washington
Ellensburg
02.2023 - 10.2025
Conducted face to face monthly meetings with patients in home, clinic or virtually
Collected health updates
Created Health Action Plan and reviewed long term and short term goals progress monthly
Communicated with healthcare team on regular basis
Administered appropriate healthcare assessments
Worked with Centers for Medicaid and Medicare Services such as Molina Healthcare, Community Health Plan of Central Washington, Aging and Long Term Care, Coordinate Care
Family Liaison Specialist
Ellensburg School District
Ellensburg
10.2021 - 02.2023
Facilitated communication between families and school staff to enhance student support.
Actively listened to parents' and guardians' concerns regarding their children's learning environment.
Facilitated communication between school counselors, principals, teachers, and families.
Conducted home visits to encourage school attendance for students who were truant.
Attended meetings with school staff members to discuss student progress.
Made referrals to utilize community resources for students' needs.
Crisis Case Manager
Comprehensive Healthcare
Yakima
02.2021 - 12.2021
Accompanying Designated Crisis Responders on community referral calls to gather information and provide direct supportive counseling
Provided referrals to community resources for additional support services
Coordinating with clients' treatment teams to ensure all discharge and/or referral needs are being met upon discharge from the Crisis Triage Center.
Safety plan when it was appropriate
Education
Bachelor of Science - Psychology
Northwest University
Kirkland, WA
12-2020
Skills
health action planning
care coordination
regulatory HIPPA compliance
client advocacy
client relationship management
clinical case documentation
effective communication
case management experience
assist with providing direct, supportive crisis counseling
Care Coordinator - Integrated Health Home at Four Oaks Family and Children ServicesCare Coordinator - Integrated Health Home at Four Oaks Family and Children Services