Sean Tugwell
Richland
Summary
Diligent Support Enforcement Officer II with background in enforcing child support regulations and ensuring compliance with legal requirements. Successfully managed caseloads and facilitated timely support payments. Demonstrated strong abilities in conflict resolution and case management.
Overview
25
25
years of professional experience
Work History
Health Home Care Coordinator
SE Aging and Long-Term Care
07.2022 - Current
- Provide health care coordination to Medicaid clients through monthly in-home visits
- Trained in Bridges Transition Model and Motivational Interviewing
- Assists clients with transitional care, care management, care coordination, individual and family support, health management, and referrals to community partners
Support Enforcement Officer II
Washington State Department of Social and Health Services
11.2015 - 11.2021
- Reviewed child support applications for completeness, accuracy, and eligibility
- Enforced child support obligations, per federal, state, and administrative laws
- Kept accurate and detailed caseload management of assigned caseload of 550 – 750 cases
- Proficient in statewide programs such as Automated Client Eligibility System (ACES), Support Enforcement Management System (SEMS), Barcode, and numerous others
- Provided daily, excellent customer service to clients
Military Police Officer
United States Marine Corps
08.2000 - 08.2004
- Served as a member of USMC military police company; highly proficient in de-escalation techniques
- Upheld the Uniform Code of Military Justice, maintained good order and discipline, and supported the Marine Corps law enforcement and security requirements
Education
Bachelor of Arts - Psychology, Law and Justice
Central Washington University
Ellensburg, WA01.2008
Associate of Art -
Wenatchee Valley Community College
Wenatchee, WA01.2006
Skills
- Child support laws
- Child support calculations
- Child support laws knowledge
- Child support enforcement
- Professionalism and ethics
- Client advocacy
Timeline
Health Home Care Coordinator
SE Aging and Long-Term Care
07.2022 - Current
Support Enforcement Officer II
Washington State Department of Social and Health Services
11.2015 - 11.2021
Military Police Officer
United States Marine Corps
08.2000 - 08.2004
Associate of Art -
Wenatchee Valley Community College
Bachelor of Arts - Psychology, Law and Justice
Central Washington University
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