Sarah Morris
Southaven,MS
Summary
Reliable and upbeat individual successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
11
11
years of professional experience
Work History
Assistant Retail & Inventory Manager
DeShea's Gift Shop
07.2022 - Current
- Maintain tidy and organized store environment to comply with cleanliness standards.
- Engage in friendly conversation with customer to better uncover individual needs.
- Use POS system to process sales, returns, online orders, and gift card activations.
- Ensure primary source of payment from Baptist hospital staff is balanced weekly, also ensuring DeShea’s is paid by bi-weekly.
- Helped to open the store from ground zero last July.
Packaging & Shipping Dept. Manager, Order Picker
Etta B Pottery
03.2021 - 06.2022
- Completed daily orders with expert picking and packing of shipments.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Proved successful working within tight deadlines and a fast-paced environment.
- Trained all members of the department on how to correctly package each order.
- Completed separation of first quality pieces from seconds, pricing those for sale by our sister company.
- Worked very closely with customer base, increasing customer satisfaction.
Painting Department Manager, Inventory Assistant
Etta B Pottery
11.2015 - 02.2021
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Created and enforced department policies, procedures and standards to establish productivity and quality; going as far to make a handbook for each piece of pottery.
- Assisted in designs each new season.
- Improved productivity levels up to 50%, decreasing mistakes by 25% as Paint Team Manager.
Leadership Staff
Hopewell Camp & Conference Center
05.2012 - 08.2015
- Responsible for maintaining several different programming areas and leading activities with camper groups as well.
- Developed programming for arts and crafts for the summer, creating new activities weekly, leading campers in these crafts.
- Coordinated Camp Out, collecting cold & dry goods, sorting and having everything ready to go for each cabin group the night of Camp Out.
- Assisted assigned cabin groups as necessary for coverage as well as leadership and guidance.
Education
Bachelor of Arts - Fine Arts
University of Mississippi
University, MS05.2015
Skills
- Problem Solving
- Critical Thinking
- Team Leadership
- Team Building
- Excellent Communication
- Product Availability Research
- Billing Systems
- Inventory Coordination
- Lean Principles
Timeline
Assistant Retail & Inventory Manager
DeShea's Gift Shop
07.2022 - Current
Packaging & Shipping Dept. Manager, Order Picker
Etta B Pottery
03.2021 - 06.2022
Painting Department Manager, Inventory Assistant
Etta B Pottery
11.2015 - 02.2021
Leadership Staff
Hopewell Camp & Conference Center
05.2012 - 08.2015
Bachelor of Arts - Fine Arts
University of Mississippi
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