Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Morton

Murfreesboro,TN

Summary

Experienced and motivated food service leader with a proven track record of managing teams in fast-paced restaurant environments. Skilled in fostering a positive team culture, streamlining operations, and delivering exceptional customer service. Known for hands-on leadership, clear communication, and the ability to train and inspire staff to exceed performance and service standards, and committed to maintaining safety, quality, and efficiency while driving consistent guest satisfaction and team growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Certified Trainer

Chicken Salad Chick
Murfreesboro, TN
11.2022 - Current
  • Delivered engaging training sessions to enhance employee skills and knowledge.
  • Provided one-on-one coaching to employees for skill improvement and confidence building.
  • Ensured compliance with safety regulations while conducting training
  • Explained goals and expectations required of trainees.
  • Implemented process improvements to increase efficiency and effectiveness.

Shift Leader

McAlister's Deli
Murfreesboro, TN
04.2021 - 11.2022
  • Supervised team members to ensure efficient food preparation and service.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Upheld company standards and compliance requirements for operations.
  • Resolved customer complaints promptly to enhance the dining experience.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Implemented health and safety protocols for food handling compliance.
  • Coordinated shift schedules to optimize staff coverage and efficiency.
  • Assisted in opening and closing restaurant operations each shift effectively.
  • Facilitated communication between front-of-house and back-of-house teams for smooth service flow.
  • Resolved customer complaints promptly, reinforcing positive dining experiences.

Education

BBA - Leadership And Management

Middle Tennessee State University
Murfreesboro, TN
05-2027

General Studies

Motlow State Community College
Tullahoma, TN

Skills

  • Employee training
  • Customer service
  • Effective communication
  • Time management
  • Training and coaching
  • Communication skills

Certification

  • Dale Carnegie Certification (2024)

Timeline

Certified Trainer

Chicken Salad Chick
11.2022 - Current

Shift Leader

McAlister's Deli
04.2021 - 11.2022

BBA - Leadership And Management

Middle Tennessee State University

General Studies

Motlow State Community College

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