Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Larimir De La Rosa

The Bronx,United States

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies, and engaging with customers to promote loyalty and drive sales.

Overview

8
8
years of professional experience

Work History

Operations Manager

CVS Pharmacy
07.2021 - Current
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Completed point of sale opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Asst Store Manager

Rite Aid Pharmacy
07.2018 - 07.2021
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives, and attain advancement.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Shift Supervisor

CVS Pharmacy
09.2015 - 07.2018
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Supervised Flagship 35 million retail store.

Education

BBA - Bachelor of Business Administration

Lehman College of The City University of New York
The Bronx, NY
06.2024

Skills

  • Team Leadership
  • Staff Training
  • Merchandising
  • Effective Customer Communication
  • Inventory Management

Timeline

Operations Manager

CVS Pharmacy
07.2021 - Current

Asst Store Manager

Rite Aid Pharmacy
07.2018 - 07.2021

Shift Supervisor

CVS Pharmacy
09.2015 - 07.2018

BBA - Bachelor of Business Administration

Lehman College of The City University of New York

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Larimir De La Rosa