Sarah Muma
Fullerton,CA
Overview
7
7
years of professional experience
Work History
Retail Merchandiser
Acosta Sales & Marketing
04.2021 - Current
- Stock and organize brand specific products.
- Build and maintain product displays, ensuring product is well represented.
- Remove out-of-date or damaged products from sales floor.
- Survey and report on specific brands and product displays.
- Ensuring products are labeled correctly.
- Develop relationships with store associates and managers to support proper product placement and visibility.
- Correcting phantom inventory.
- Working and traveling to 4 different store locations.
- Supporting other associates with stocking products when appropriate.
Sales Floor Associate
Kohl's
07.2018 - 04.2021
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Offer alternate options if desired item is not available in store
- Identify, process, and sort Amazon returns for delivery to appropriate Amazon facility
- Assisted visual merchandiser with implementation and maintenance of store planogram
- Prep online orders for shipment or customer pickup
Customer Service Associate
Fry’s Electronics
08.2017 - 07.2018
- Receive payment by cash, credit card, check, gift card, or store credit
- Apply discounts to items on special promotions
- Process returns and even exchanges for products
- Answer customers’ questions and provide information on procedures and policies
- Assist finding the right products for the customer when needed
- Provide excellent speed at processing for customers’ transaction
Education
Some education -
Fullerton Community College
Fullerton, CASkills
- Customer Interaction
- Organization
- Decision-making
- Microsoft Word
- Microsoft PowerPoint
- Visual merchandising
- In-store support
- Stocking and replenishing
References
Available upon request
Availability
- Monday: All day
- Tuesday: All day
- Wednesday: All day
- Thursday: All day
- Friday: All day
- Sunday: All Day
Timeline
Retail Merchandiser
Acosta Sales & Marketing
04.2021 - Current
Sales Floor Associate
Kohl's
07.2018 - 04.2021
Customer Service Associate
Fry’s Electronics
08.2017 - 07.2018
Some education -
Fullerton Community College