Sarah Murphy
Thompson's Station,TN
Summary
I am a motivated professional teamplayer, dedicated to a positive and constructive workplace environment. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced work environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate tasks.
Overview
9
9
years of professional experience
Work History
Administrative Assistant - Remote
Ace Pool & Spa LLC
Antioch, TN
2024.04 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Dasher
DoorDash
Spring Hill, TN
2023.06 - 2024.04
- Delivered food orders to customers in a timely manner according to Dasher app instructions.
- Provided friendly customer service while interacting with customers during deliveries.
- Adhered to company policies and procedures when delivering food orders.
- Utilized problem-solving skills to handle difficult customer inquiries or complaints regarding food orders or services.
Dog Sitter
Self Employed Web
Thompson's Station, TN
2020.09 - 2023.06
- Prepared and implemented customized schedules for individual canine clients, ensuring all needs were met.
- Cared for pets during owners' absences.
- Maintained a clean and safe environment while caring for the animals.
- Kept detailed records of daily activities including feeding times, medications administered, potty breaks taken.
- Communicated effectively with pet owners regarding their concerns or questions about the care of their animal companions.
Online Business Owner
Self Employed Web
Thompson Springs, TN
2020.03 - 2020.12
- Created and managed website content, including product descriptions, customer reviews, and promotional materials.
- Researched and identified target markets for products.
- Analyzed web traffic data to identify trends in customer behavior.
- Implemented customer service policies to ensure satisfaction with online purchases.
- Monitored customer feedback on social media channels for insights into product performance.
ClickList Associate
Kroger
Thompson's Station, TN
2019.09 - 2020.03
- Processed online orders by retrieving items from storage area and packing them into bags according to grocery list.
- Provided excellent customer service by responding to inquiries in a timely manner via phone or email.
- Checked customer identification at point of sale when required due to age restrictions on certain products.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Food Runner
Murff's Craft Brews & Burgers
Brentwood, TN
2015.05 - 2018.09
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Checked all dishes before delivering them to ensure quality standards were met.
Education
High School Diploma -
Summit High School
Spring Hill, TN2019-05
Skills
- Reliability
- Efficient time management
- Customer Service
- Excellent Communication
- Multitasking
- Administrative Support
- Quality Control
- Coordination
- Shipping and receiving
- Internal Communications
Timeline
Administrative Assistant - Remote
Ace Pool & Spa LLC
2024.04 - Current
Dasher
DoorDash
2023.06 - 2024.04
Dog Sitter
Self Employed Web
2020.09 - 2023.06
Online Business Owner
Self Employed Web
2020.03 - 2020.12
ClickList Associate
Kroger
2019.09 - 2020.03
Food Runner
Murff's Craft Brews & Burgers
2015.05 - 2018.09
High School Diploma -
Summit High School