Sarah Naqvi
New York,,New York
Summary
Adaptable and client-focused professional with a passion for building lasting relationships and collaborating with diverse teams to achieve shared goals. Known for quickly learning new environments, communicating effectively with stakeholders, and delivering exceptional service through a proactive, solutions-oriented approach.
Overview
7
7
years of professional experience
Work History
Technology Assurance Associate
KPMG
New York, New York
08.2024 - Current
- Managed and executed IT audits across various industries, including technology, oil and gas, and infrastructure, providing comprehensive assessments of ERP systems such as Oracle, NetSuite, Workday, and other business-critical platforms.
- Integrated AI and automation into audit processes and project management, enhancing overall efficiency and accuracy in client deliverables.
- Led cross-functional audit teams, overseeing project management from planning to execution, ensuring timely delivery of high-quality audits that meet client expectations.
- Cultivated industry expertise through collaboration with diverse clients, providing tailored solutions for industry-specific challenges and strengthening IT control frameworks.
- Directed offshore teams by defining work plans and monitoring progress, ensuring consistent quality in deliverables across distributed engagements.
Product Specialist
Apple, Inc.
Sugar Land, Texas
11.2023 - 05.2024
- Drove the store's highest AppleCare sales rate, converting 70% of customers versus a 40% store average.
- Delivered exceptional customer service, maintaining a customer satisfaction rating above 98/100% by ensuring timely technical resolutions and efficient appointment management.
- Managed multiple customer interactions in fast-paced retail environment while supporting teammates.
Technology Assurance Intern
KPMG
Chicago, Illinois
06.2023 - 08.2023
- Executed data extraction, validation, and analytics techniques to enhance IT control testing across multiple engagement teams in banking, financial services, and real estate.
- Compiled and structured audit workpapers and evidence for senior associates and managers, ensuring precision under tight engagement deadlines.
- Conducted research on industry regulations and best practices for audit procedures.
Associate Banker
JPMorgan Chase
Richmond, Texas
09.2022 - 05.2023
- Delivered exceptional customer service by assisting 500+ clients daily with account servicing, transactions, and financial inquiries while maintaining high satisfaction scores.
- Increased referral-driven sales by 5% through identification of cross-sell opportunities and conversion of non-customers.
- Developed strong client relationships by identifying financial needs and recommending suitable banking products, enhancing branch sales and customer retention efforts.
- Coordinated with licensed bankers and branch leadership to refer clients for lending, investment, and mortgage solutions aligned with financial goals.
HR Data Analyst Intern
Heavy Construction Systems Specialists (HCSS)
Sugar Land, Texas
10.2021 - 05.2022
- Analyzed engagement metrics across HCSS's digital recruitment and employer branding channels to optimize sourcing strategies, enhancing candidate sourcing efficiency by 15%.
- Collected and analyzed feedback from newly hired employees to identify trends and recommend improvements, enhancing candidate experience throughout recruitment process.
Organizational Development Intern
Heavy Construction Systems Specialists (HCSS)
06.2021 - 10.2021
- Managed recruitment workflows using Greenhouse ATS, facilitating accurate candidate tracking and timely interview scheduling to streamline hiring lifecycle.
- Led employment branding initiatives by creating social media content that highlighted company culture and organized college recruitment events to enhance employer visibility and attract top talent.
- Collaborated with teams to enhance employee engagement initiatives at HCSS.
Accelerate Intern
Schlumberger
Houston, Texas
06.2019 - 08.2019
- Forecasted global cost projection of $65 million quarterly for materials & supplies in various geo-markets as part of the Drilling & Measurement Department.
- Shadowed field engineers and business analysts to gain insights into technology services provided to oil & gas clients globally.
Education
BBA - Management Information Systems & Marketing
University of Houston
Houston, TX01-2024
Cultural Experiences Abroad - International Business & Spanish I
University of New Haven
Barcelona, Spain01-2022
Skills
- Operating Systems: Windows, macOS, iOS
- Enterprise Solutions: Oracle, NetSuite, Workday
- Software: Claude, Microsoft CoPilot, Google Gemini, ChatGPT, Microsoft Office Tools, Power BI, Tableau, Google Workspace (G Suite), ServiceNow, Jira, Canva
- Programming Languages: SQL, JAVA, HTML
- Languages: English (Fluent), Urdu (Fluent)
Timeline
Technology Assurance Associate
KPMG
08.2024 - Current
Product Specialist
Apple, Inc.
11.2023 - 05.2024
Technology Assurance Intern
KPMG
06.2023 - 08.2023
Associate Banker
JPMorgan Chase
09.2022 - 05.2023
HR Data Analyst Intern
Heavy Construction Systems Specialists (HCSS)
10.2021 - 05.2022
Organizational Development Intern
Heavy Construction Systems Specialists (HCSS)
06.2021 - 10.2021
Accelerate Intern
Schlumberger
06.2019 - 08.2019
BBA - Management Information Systems & Marketing
University of Houston
Cultural Experiences Abroad - International Business & Spanish I
University of New Haven