Sarah Nave
Fredericksburg,VA
Summary
Dynamic and results-oriented Senior Manager with over 15 years of experience driving operational efficiency, leading administrative teams, and optimizing workplace functions. Adept at overseeing complex schedules, vendor relations, and compliance requirements while ensuring seamless daily operations. Recognized for leadership, problem-solving, and the ability to align office workflows with organizational objectives.
Overview
9
9
years of professional experience
Work History
Senior Property Manager
Vest Residential
06.2024 - Current
- Established rental rates by surveying local rental rates and calculated overhead costs.
- Attracted tenants by advertising vacancies and personally showed units to potential renters.
- Investigated and resolved any tenant complaints.
- Maximized rental income while minimizing expenses through effective planning and control.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Collected and maintained careful records of rental payments and payment dates.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Kept properties in compliance with local, state, and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Senior Manager
Silver Property Management
01.2016 - 05.2024
- Responsible for leading the lease-up process for 3 Class AA sites, while achieving or exceeding owner's occupancy and financial goals
- Recruit, hire, and train staff for all sites (most new to the field of property management)
- Provides clear and concise instructions for effective management of on-site associates
- Achieve first place rankings on Satisfacts results and resident satisfaction surveys
- Creatively launch marketing programs forgoing business to business partnerships and social media platforms
- Devise leasing incentives for retention and sales to ensure occupancy goals are met or exceeded
- Maintain 40% closing ratio through lease-up process
- Produce accurate and detailed reports to owners that include a market overview, financial variance analysis, and leasing statistics
- Coordinate weekly resident events, daily breakfast offering, and marketing events
- Resolve resident issues in an efficient manner to exceed retention goals
- Review all renewals and prepares budget increase recommendations according to the operating budget and market conditions that could affect profitability of community
- Prepare and adhere to the guidelines of the community operating budget and make recommendations for ways to maximize income and minimize expenses
- Execute all vendor contracts and prepare cost comparisons for ownership review
- Monitor the maintenance activities to ensure resident requests and preventative maintenance programs are being performed according to company standards
- Follow established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to areas of responsibility and reporting violations or infractions to appropriate individuals
- Observe current changes in technology, processes, and standards within the industry and areas of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications or utilizing other appropriate methods to obtain business and professional information and applies knowledge and practices to areas of responsibility
- Ability to keep sensitive information highly confidential at all times
- Maintain accurate payroll records as required by the company and adhere to payroll policies and cutoff dates
- Preserve the physical asset through daily, monthly, and quarterly inspections followed by resolution of items that fall below standards
Education
ABA - Business Administration
Strayer University
Fredericksburg, VA05.2015
Certificate of Completion -
Virginia Center For Paralegal Studies
Fredericksburg, VA05.2011
Skills
- Synergistic collaborator
- Advanced interpersonal skills
- Effective communication skills
- High-level office administration knowledge
- Extensive experience with Microsoft Office
- Capacity to produce high quality work
- Ability to work in a high-volume environment
- Vendor Management
Timeline
Senior Property Manager
Vest Residential
06.2024 - Current
Senior Manager
Silver Property Management
01.2016 - 05.2024
ABA - Business Administration
Strayer University
Certificate of Completion -
Virginia Center For Paralegal Studies
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