SARAH NELSON
Stockholm,NJ
Summary
Sales and Marketing Professional having 14 Years of experience with brands like TAG HEUER- CHRISTIAN DIOR - FENDI - NIKE - TIMEX and CHARLES & KEITH. Also having a strong background in Customer Service, and I am highly skilled in building relationship with clients and developing tailored solutions.
Overview
16
16
years of professional experience
Work History
Paraprofessional
Hardyston Elementary School
FRANKLIN, NJ
09.2022 - Current
- Applied positive reinforcement to redirect negative behaviors.
- Created and maintained positive relationships with students, parents, and colleagues.
- Attended professional development workshops related to job responsibilities.
Customer Care Representative
Cocoon Home Care
Queens, NY
02.2018 - 11.2018
- Resolved customer complaints promptly and professionally.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Followed up on customer inquiries not immediately resolved by providing timely updates on the status of their requests.
Brand Manager
Speed Private Limited
Karachi, PAKISTAN
02.2008 - 11.2014
- Created launch plans that included strategic objectives, tactics for execution, timelines for completion and budget allocation.
- Collaborated with sales teams on product launches, promotions and pricing strategies.
- Developed online ads and company positioning on social media sites to increase monthly sales.
- Analyzed market trends, customer requirements and competitive strategy to identify opportunities for increasing customer and business value.
- Created content for social media campaigns, website copy, brochures, press releases and other marketing materials.
Education
Bachelor of Arts - Economics And Computer Science
Saint Joseph's College
Karachi, Pakistan03-2004
Skills
- Professionalism
- Problem Solving Skills
- Group Presentations
- Merchandising proficiency
- Client Relationship Management
- Sales Reporting
- Relationship Building
- Bilingual in Punjabi, Hindi and Urdu
- Product and service management
- Excellent communication skills
Timeline
Paraprofessional
Hardyston Elementary School
09.2022 - Current
Customer Care Representative
Cocoon Home Care
02.2018 - 11.2018
Brand Manager
Speed Private Limited
02.2008 - 11.2014
Bachelor of Arts - Economics And Computer Science
Saint Joseph's College
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