Sarah Nelson
Stevens Point
Summary
Dedicated CCS/CLTS Service Facilitator with over 16 years of experience within these programs at Portage County Health and Human Services. Widely known for leadership, client advocacy, problem solving, collaboration amongst internal staff and throughout the community, and effective communication. Committed to supporting others in the program to adapt to changes and driving successful outcomes in mental health and social services.
Overview
21
21
years of professional experience
Work History
CCS/CLTS Service Facilitator
Portage County Health And Human Services
Stevens Point
10.2009 - Current
- Conducted assessments to determine client needs and eligibility for services, developed plans and interventions to support clients' success, facilitated a team approach to supporting clients/families, and evaluated progress toward client-identified goals at regular intervals.
- Provided guidance to clients navigating complex service systems and programs.
- Managed case files and maintained accurate client records in multiple systems, in accordance with Medicaid and DHS requirements.
- Engaged in collaboration, problem-solving, effective communication, and consultation to provide quality work and to be a positive support for families and for coworkers & colleagues.
- Completed frequent file reviews and processes to confirm that all records met quality assurance standards and requirements.
Mental Health Professional
Northwest Counseling & Guidance Clinic
Stevens Point
09.2005 - 10.2009
- Coordinated client assessments and developed individualized care plans.
- Secured and maintained funding through Medicaid and other Commercial Insurance Providers.
- Maintained case files and documentation accurately and in accordance with DHS and agency requirements.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met and to measure progress toward identified goals. Facilitated monthly Multidisciplinary Team Meetings to plan for transition to less restrictive care options
- Facilitated groups for youth focused on coping with symptoms of mental illness.
Education
Bachelor of Science - Social Work
Winona State University
Winona, MN05.2003
Skills
- Assessment/Treatment Plan Development
- Understanding of Mental Health Laws, DHS Statutes, Medicaid Requirements
- Client Advocacy
- Teamwork & Collaboration (Both Internal and External)
- Effective Communication
- Problem Solving
- Time Management
- Adaptability and Flexibility
- Leadership and Assertiveness
- Accurate and Consistent Record Keeping
- Computer Literacy
- Professional Demeanor
Timeline
CCS/CLTS Service Facilitator
Portage County Health And Human Services
10.2009 - Current
Mental Health Professional
Northwest Counseling & Guidance Clinic
09.2005 - 10.2009
Bachelor of Science - Social Work
Winona State University