SARAH NEVILLE
Riviera Beach
Summary
Leveraging Expertise Coordination and Management to Drive Seamless Executive Support Initiatives. Highly organized, results-driven professional with years of experience in upscale event execution and client relations, leading strategic direction to foster operational excellence to optimize executive support. A skilled collaborator with a proven track record of building positive relationships to increase client satisfaction. An expert in brand coordination with a solid comprehension of client and executive needs to lead strategies that drive workforce efficiency and team productivity. Possesses unmatched communication, accuracy, creativity, and strong analytical skills, emphasizing a collaborative approach toward supporting executive leadership. Recognized as an accountable leader, committed to professionalism, driven to inspire passion for work, as well as executing innovative strategies to strengthen the organization's capabilities.
Overview
16
16
years of professional experience
Work History
Personal Assistant
David Charlowe
Palm Beach Gardens
06.2024 - Current
- Organized travel arrangements, including flights, accommodations, and itineraries.
- Supported event planning, logistics, and coordination for company functions.
- Handled correspondence, including emails and phone calls, with professionalism.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Maintained confidential files related to personnel records or other sensitive information.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
Brand Experience Coordinator
Hamilton Jewelers
Palm Beach Gardens
10.2022 - 04.2024
- Manage the Rolex experience, implement the “Hamilton Way” hospitality program, and collaborate with brands to host exclusive curated events for top-tier clients, ensuring client satisfaction as well as fostering key business relationships.
- Oversee high-value product lines (Cartier, Rolex, Breitling, Oris) and jewelry inventory, assuring quality standards or brand compliance, which secured consecutive top 3% rankings in annual Rolex inventory reviews.
- Provide discrete management of the Senior Vice President's calendar or schedule appointments, shipping various responsibilities from organizing travel arrangements to managing daily logistics.
- Assist the sales staff by managing client books and orchestrating entertainment for VIP clients, demonstrating exceptional attention to detail or customer care to enhance the client experience as well as contribute to increased sales.
- Execute three major brand partner events, managing event logistics, competitive pricing, vendor coordination, guest list curation, and on-site hosting, consistently delivering exceptional client satisfaction along with reinforcing brand presence.
Product Specialist/Contractor
Audi of America
USA
08.2015 - 10.2022
- Spearheaded initiatives aiding the Director of Government Affairs in advocating for electric vehicles on Capitol Hill, participating in dialogue to promote the brand's electric portfolio, and contributing to the brand's public policy initiatives.
- Managed the collaboration of brand-sponsored private events or VIP experiences at sportscar endurance races nationwide, ensuring seamless event operations to safeguard vehicle locations and enhance brand visibility.
- Orchestrated partnerships with Aspen city officials to supervise or coordinate fleet arrival or distribution across resorts, providing guests with top-tier hospitality and comprehensive brand knowledge.
- Led a team of 10 product specialists, arranging high-profile brand representation events and hosting exclusive gatherings, maintaining exemplary brand standards, as well as ensuring impeccable vehicle handling without incidents.
Consumer Engagement Specialist
The KAT Agency
Ft. Lauderdale
09.2018 - 10.2021
- Served as the primary liaison for Levi’s Haus Miami, Bertram, and Sunseeker Yachts at exclusive South Florida events, ensuring seamless client navigation or satisfaction, enhancing overall event engagement.
- Directed VIP guest relations at prestigious events like Art Basel, International Boat Shows, and private gatherings, delivering exceptional hospitality to elevate client experiences, fostering stronger relationships or brand loyalty.
- Offered personalized interactions, managing calendars, optimizing client engagement and creating a conducive environment for meaningful interactions, contributing to successful event outcomes.
Executive/Personal Assistant
Gas C Store
Boca Raton
07.2018 - 09.2019
- Streamlined owners' schedules, travel, and logistics, handling reservations, ticketing, as well as transportation for seamless operations, optimizing productivity or convenience.
- Assumed responsibility as the central point of contact for incoming calls, demonstrating professionalism in managing communications, relaying messages, and addressing inquiries to ensure high communication standards.
- Coordinated logistics for 5+ monthly meetings, overseeing scheduling, facility preparations, create itineraries, as well as execution, ensuring smooth proceedings and contributing to successful meeting outcomes.
- Performed administrative tasks encompassing appointment scheduling, office upkeep, and resolving issues such as acquiring a business account due to a competitor's licensing error, demonstrating proactive problem-solving.
Design Assistant
Payandeh Art and Design Inc.
Los Angeles
11.2015 - 08.2018
- Collaborated closely with the designer to research, design, and execute products from concept to completion, aligning with the brand image.
- Developed innovative design concepts while conducting thorough research on color prints and trends, ensuring design relevance.
- Facilitated effective communication by translating the designer’s product book from Farsi to English, contributing to streamlined operations and accessibility.
Decorator Assistant
Creative Events
Grand Rapids
09.2009 - 06.2015
- Supported the owner in event design, setup, and dismantling, coordinating color schemes, as well as researching industry trends.
- Managed the company's social media presence and engaged clients by presenting diverse venue options at local events, ensuring comprehensive venue understanding as well as client satisfaction while representing the company at industry events to stay updated with industry trends.
Education
Associates of Business -
Grand Rapids Community College
Grand Rapids, MIBS - Hospitality and Tourism Management
Grand Valley State University
Grand Rapids, MIBS - Hospitality and Tourism Management
Florida International University
Miami, FLSkills
- Project management
- Executive assistance
- Administrative support
- Event coordination
- Client engagement
- Inventory management
- Bookkeeping and accounting
- Technical support
- Customer service
- Program development
- Strategic planning
- Time management
- Verbal and written communication
- Calendar organization
- Property oversight
- Household administration
- Estate management
- Microsoft Office proficiency
- Netsuite knowledge
- Social media management
Core Expertise
- Project Management
- Executive Assistance
- Administrative Support
- Event Planning
- Client Management
- Internal and External Client Engagement
- Inventory Control
- Bookkeeping
- Technical Support
- Customer Service
- Program Development
- Strategic Planning
- Time Management Skills
- Verbal and Written Communication Skills
- Cyber Security
- Calendar Management
- Property Management
- Household Management
- Estate Planning
Timeline
Personal Assistant
David Charlowe
06.2024 - Current
Brand Experience Coordinator
Hamilton Jewelers
10.2022 - 04.2024
Consumer Engagement Specialist
The KAT Agency
09.2018 - 10.2021
Executive/Personal Assistant
Gas C Store
07.2018 - 09.2019
Design Assistant
Payandeh Art and Design Inc.
11.2015 - 08.2018
Product Specialist/Contractor
Audi of America
08.2015 - 10.2022
Decorator Assistant
Creative Events
09.2009 - 06.2015
Associates of Business -
Grand Rapids Community College
BS - Hospitality and Tourism Management
Grand Valley State University
BS - Hospitality and Tourism Management
Florida International University