SARAH NICHOLS
Vero Beach,FL
Summary
Extensive experience in sales, marketing, community outreach, data entry and customer service in a variety of organizations including retail, hospital administration, local county government.
Reliable and up beat; promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Proficiency in multiple computer software applications including Microsoft Office, Paragon, Midis, Visio, ICD-9, HIC PICS, quickbooks and CRM tools exact, insightly, sales force, and wise agent.
Overview
9
9
years of professional experience
Work History
Sales Associate
Rooms To Go Furniture
04.2021 - 10.2025
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged customers through personalized service to enhance shopping experience.
- Built relationships with customers to encourage repeat business.
- Assisted in inventory management, ensuring stock levels remained optimal for sales activities.
- Demonstrated product features and benefits to facilitate informed customer decisions.
- Resolved customer inquiries and complaints, promoting satisfaction and repeat business.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
City Furniture
01.2019 - 12.2020
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Coordinator
Indian River Memorial Hospital/Cleveland Clinic
02.2017 - 02.2019
- Coordinated office operations to enhance workflow and support team objectives.
- Trained new staff on office procedures and software tools to promote consistency.
- Created and implemented secure filing systems for sensitive employee and client documents.
Education
Associate Degree - Business Administration
Burdett College
Boston, MASkills
- Proven sales ability
- Exceptional customer service
- Problem-solving expertise
- Punctual and trustworthy
- Achievement-oriented
- Effective time management
Timeline
Sales Associate
Rooms To Go Furniture
04.2021 - 10.2025
Sales Associate
City Furniture
01.2019 - 12.2020
Coordinator
Indian River Memorial Hospital/Cleveland Clinic
02.2017 - 02.2019
Associate Degree - Business Administration
Burdett College