Trudy Moore
Howey-in-the-Hills
Summary
Dynamic sales professional with a proven track record at Rooms To Go Furniture, excelling in customer service and problem-solving. Leveraged excellent people skills and teamwork to exceed sales quotas and enhance customer retention. Skilled in time management and multi-tasking, consistently achieving goals and fostering client loyalty.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth.
Overview
16
16
years of professional experience
Work History
Sales Associate
Rooms To Go Furniture
07.2020 - Current
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Insurance Agent
Langley Agency
04.2009 - 09.2019
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Consistently exceeded monthly sales quotas by effectively presenting product offerings to potential customers.
Education
High School Diploma -
Adlai Stevenson High School
Bronx NY06-1987
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
Languages
Spanish
Professional Working
Timeline
Sales Associate
Rooms To Go Furniture
07.2020 - Current
Insurance Agent
Langley Agency
04.2009 - 09.2019
High School Diploma -
Adlai Stevenson High School
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