Summary
Overview
Work History
Skills
Hobbies and Interests
Timeline
Generic

Sarah Nikkel

Phoenix,AZ

Summary

Experienced professional with a focus on exceptional customer service, providing workflow optimization, relationship building, and team training. Eager to expand knowledge, team productivity, and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Team Member / Juicer

Juice Core Organics
11.2024 - Current
  • Greet each guest and provide exceptional customer service.
  • Educate guests on the value of organic, cold pressed juices and food as medicine.
  • Prep and press juices, create multiple food items.
  • Educate staff on proper safety and sanitation practices.

Event Staff / On-Site Event Manager

Press Coffee Roastery
05.2024 - Current
  • Provide excellent customer service to guests at a variety of events.
  • Facilitate on-site management of staff and booth supplies.
  • Build relationships with guests and venue staff.
  • Implement marketing and sales techniques to build in-store revenue post event.
  • Ongoing role that began prior to tendering my role as Store Manager.

Employment Recruiter

Papago Vans
06.2024 - 11.2024
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Coordinated schedules to arrange management interviews with applicants.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Temporary project based role with 3 roles to fill. Successfully completed.

Store Manager

Press Coffeehouse & Roastery
05.2021 - 05.2024
  • Operations - inventory, sales tracking, cost control, scheduling and deposits
  • Policy creation and implementation
  • Manage cash - prepare deposit, maintain cash drawer, etc
  • Train new employees on POS, espresso bar, store procedures, etc
  • Maintain store organization and cleanliness
  • Relationship and team development - customers, staff and vendors

Senior Event Supervisor

Feed My Starving Children
10.2017 - 02.2020
  • Host interviews and employee orientation
  • Training of new employees - event logistics, travel policies and forklift operations
  • Location logistics and relationship building with host teams
  • Volunteer recruitment and training
  • Public speaking for groups of 50-2,000+
  • Original hire title - Event Team Lead, promoted to Senior Event Supervisor

Travel Coordinator/Production Assistant

GOD TV
04.2014 - 09.2016
  • Research and establish budget information for staff business travel
  • Create travel itineraries
  • Create daily & monthly travel reports
  • Coordinate and research film projects
  • Assist the Production Director as needed
  • Original hire title - Temporary Partner Rep, promoted to Travel Coordinator/Production Assistant

Events Manager

Urban Events
08.2013 - 11.2014
  • Event staff recruitment and training
  • Event host and coordinator
  • Manage staff and vendors at events

Skills

  • Customer Service
  • Relationship Development
  • Employee Training
  • Event Coordination
  • Sales
  • Leadership
  • Microsoft Office Suite
  • Google Workspace
  • Scheduling
  • Inventory Management
  • On-site Production Assisting

Hobbies and Interests

  • Health & Wellness through proper supplementation, food consumption, and movement
  • Media Production
  • Unique Event Opportunities
  • Coffee and the Creative World

Timeline

Team Member / Juicer

Juice Core Organics
11.2024 - Current

Employment Recruiter

Papago Vans
06.2024 - 11.2024

Event Staff / On-Site Event Manager

Press Coffee Roastery
05.2024 - Current

Store Manager

Press Coffeehouse & Roastery
05.2021 - 05.2024

Senior Event Supervisor

Feed My Starving Children
10.2017 - 02.2020

Travel Coordinator/Production Assistant

GOD TV
04.2014 - 09.2016

Events Manager

Urban Events
08.2013 - 11.2014

Similar Profiles

CREATE PROFILE
Sarah Nikkel