Sarah Norby
Vancouver,WA
Summary
Senior pursuing a degree in Personnel Psychology and HR Management with hands-on experience leading teams in fast-paced environments. Focused on fostering inclusive workplace cultures where employees feel supported, respected, and set up to succeed.
Overview
8
8
years of professional experience
Work History
Barista
Dutch Bros
10417 SE Mill Plain Blvd
08.2020 - Current
- Made and served beverages while focused on speed, quality and consistency.
- Maintained regular and consistent attendance and punctuality.
- Interact with customers during hectic periods to promote fun, positive environment.
- Cleaning and organizations of work environment.
Host
Margarita Factory
14415 SE Mill Plain Blvd #110b
10.2023 - 02.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Team Member
Subway
6700 NE 162nd Ave
07.2018 - 08.2020
- Accurately processing cash, credit and debit payments.
- Prepared and served sandwiches based on customer preferences.
- Greeted guests, promoted specials, and took orders.
- Performed serving, cleaning and stocking to high standards.
Education
High School Diploma -
Union High School
Camas, WA06-2020
Associate of Arts -
Clark College
Vancouver, WA05-2022
Bachelor of Arts - Social Sciences in Personnel Psychology And HR
Washington State University
Vancouver, WA12-2026
Skills
- Team Leadership & Shift Coordination
- Communication & Active Listening
- Conflict Resolution
- Employee Support & Engagement
- Organizational & Time Management Skills
- Inclusive Workplace Practices
Timeline
Host
Margarita Factory
10.2023 - 02.2024
Barista
Dutch Bros
08.2020 - Current
Team Member
Subway
07.2018 - 08.2020
High School Diploma -
Union High School
Associate of Arts -
Clark College
Bachelor of Arts - Social Sciences in Personnel Psychology And HR
Washington State University