Sarah Northcraft
Eldersburg,MD
Summary
Detail-oriented professional with excellent communication skills and a strong background in investigative research. Demonstrates exceptional problem-solving techniques to analyze complex issues and drive effective solutions. Core competencies include analytical thinking and meticulous attention to detail, contributing to successful project outcomes. Career aspirations focus on leveraging these strengths to enhance team performance in a dynamic environment.
Overview
20
20
years of professional experience
Work History
AEM Developer/Consultant | Project Management Professional II
Verizon
Virtual
10.2023 - Current
- Exhibited strong attention to detail in all projects.
- Demonstrated technical and project management skills to enhance processes.
- Streamlined digital asset processes using AEM DAM.
- Organized content frameworks and metadata for quick and effortless data location.
Select Accounts Manager
Travelers Insurance
Hunt Valley, USA
03.2011 - 01.2012
- Ensured profitability and growth of assigned business book.
- Fostered meaningful relationships with industry professionals.
- Managed underwriting for initial and renewed policies.
Commercial Underwriter
Ohio Casualty
Columbia, MD
05.2010 - 03.2011
- Reviewed conditions to ensure compliance with company standards.
- Underwrote targeted new and renewal business through detailed analysis of insured's accounts.
- Reported on accounts and presented insights on target business.
Senior Commercial Underwriter- Mid Atlantic Region
Nationwide Insurance
Columbia, MD
01.2006 - 05.2010
- Assessed potential business risks through analysis of past data and company finances.
- Enhanced agent proficiency in selling commercial products.
- Assigned specialist role to instruct team on enhanced platform.
- Minimized company losses to ensure profitability.
- Secured competitive premiums through effective negotiations with agents on policy terms and conditions.
Medical Claim Representative
Nationwide Insurance
Columbia, MD
01.2005 - 01.2006
- Evaluated the necessity, coverage, and validity of related claims.
- Evaluated claims in accordance with policy guidelines, applicable regulations, and contractual arrangements.
- Collaborate with policyholders, agents, providers, and field claims representatives.
- Assessed validity of claims to identify fraud.
- Conducted thorough evaluations of medical bills and surgical reports for contestability.
- Refer complex issues and situations to appropriate claims expert resources
Education
BS - Business Marketing
University of Maryland
Frostburg, MD01.2005
Skills
- Effective Problem Resolution
- Attention to detail
- Data Interpretation
- Workflow Optimization
- Project management
- Skilled in AEM Implementation
- Project Delivery Management (TPM)
Timeline
AEM Developer/Consultant | Project Management Professional II
Verizon
10.2023 - Current
Select Accounts Manager
Travelers Insurance
03.2011 - 01.2012
Commercial Underwriter
Ohio Casualty
05.2010 - 03.2011
Senior Commercial Underwriter- Mid Atlantic Region
Nationwide Insurance
01.2006 - 05.2010
Medical Claim Representative
Nationwide Insurance
01.2005 - 01.2006
BS - Business Marketing
University of Maryland
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