Sarah Nugent
Ruston,LA
Summary
Proactive leader skilled in strategic planning and operational management. Successfully collaborated with cross-functional teams to enhance productivity and drive results, consistently maintaining high standards in performance analysis and relationship building.
Overview
5
5
years of professional experience
Work History
Receptionist/Insurance Verification Specialistst
Hilton Dental
Alexandria, LA
06.2026 - 07.2026
- Coordinated insurance verification and explained benefits to patients.
- Processed billing information accurately and managed payments securely.
- Managed appointment scheduling using dental office software.
- Greeted patients warmly and assisted with check-in procedures.
Team Member
Planet Fitness
Ruston, LA
12.2024 - 05.2025
- Trained new team members on operational procedures and best practices, enhancing overall team productivity.
- Collaborated with team members to streamline daily operations, resulting in improved workflow efficiency.
- Resolved customer inquiries promptly, enhancing overall satisfaction and loyalty.
- Ensured gym equipment and facilities were clean and organized for user safety and satisfaction.
Manager of Sales and Production
Great American Cookies & Marble Slab Creamery
Pineville, LA
05.2022 - 09.2024
- Coordinated daily sales activities and production schedules to ensure alignment and efficiency.
- Streamlined communication between sales and production departments, enhancing collaboration and response times.
- Trained staff on customer service best practices and product knowledge.
- Maintained accurate records of sales transactions and production outputs to support informed decision-making.
Salesperson/Cook Operator
AW's Drive In
Deville, LA
04.2021 - 05.2022
- Provided exceptional customer service, resulting in increased client satisfaction and repeat business.
- Supported inventory management by maintaining accurate stock levels and facilitating timely product replenishment.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in sales records.
- Trained new team members on product knowledge and sales techniques, contributing to improved store performance.
Education
BBA - Business Administration
Louisiana Tech University
Ruston, LA05-2028
Skills
- Solidworks Software
- MathCAD Software
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Arduino Programming
Timeline
Receptionist/Insurance Verification Specialistst
Hilton Dental
06.2026 - 07.2026
Team Member
Planet Fitness
12.2024 - 05.2025
Manager of Sales and Production
Great American Cookies & Marble Slab Creamery
05.2022 - 09.2024
Salesperson/Cook Operator
AW's Drive In
04.2021 - 05.2022
BBA - Business Administration
Louisiana Tech University