Sarah Ochoa
Casa Grande,AZ
Summary
Hardworking Correctional Counselor skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Certified Ophthalmic Assistant
Carrot Lasik and Eye Center
04.2023 - Current
- Maintained a clean and organized workspace, ensuring compliance with infection control standards.
- Conducted visual field testing for early detection of glaucoma, enabling timely intervention and treatment.
- Facilitated effective communication between patients and medical staff, acting as a liaison when needed.
- Assisted ophthalmologists in providing quality care by preparing patients for examination and procedures.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Ensured patient safety, conducting thorough sterilization of ophthalmic instruments and equipment.
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
- Improved patient experience by efficiently conducting preliminary eye examinations and diagnostic tests.
- Educated patients on proper contact lens care and usage, promoting optimal eye health over time.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
Ophthalmic Medical Technician
Southwest Eye Clinic
03.2022 - 04.2023
- Improved patient care by conducting thorough medical histories and performing accurate visual acuity tests.
- Demonstrated proficiency in electronic medical record systems for seamless access to vital patient information during examinations or consultations.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Identified issues during preliminary exam and addressed concerns with physician.
- Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
Correctional Counselor
Core Civic
01.2014 - 11.2021
- Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
- Addressed behavior and stability of inmates to root out concerning connections or mental health issues.
- Conducted interviews for hiring of inmate job positions to identify optimal candidates.
- Contributed to a safer institutional atmosphere by promptly reporting any observed security breaches or suspicious activity to appropriate authorities.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Implemented innovative inmate management techniques, leading to decrease in disciplinary incidents.
Education
High School Diploma -
Flowing Wells High School
Tucson, AZ05.2006
Skills
- Ophthalmic Terminology
- Surgical Assisting
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Active Listening
- Professionalism
- Inmate Supervision
- Mental health awareness
- Restraint Techniques
- Inmate monitoring
- Observation
- Facility Security
- Prisoner Transport
- Booking procedures
- Staff Management
- Integrity Maintenance
- Inmate Classification
- Decision-Making
- Problem-Solving
- Safety and Security
- Incident Reporting
Timeline
Certified Ophthalmic Assistant
Carrot Lasik and Eye Center
04.2023 - Current
Ophthalmic Medical Technician
Southwest Eye Clinic
03.2022 - 04.2023
Correctional Counselor
Core Civic
01.2014 - 11.2021
High School Diploma -
Flowing Wells High School
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