Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
3
3
years of professional experience
Work History
Summer Intern
Image Tours, LLC
06.2022 - Current
Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
Maintained a strong work ethic and positive attitude throughout the summer internship program, earning recognition from supervisors for outstanding performance and commitment to team success.
Sorted and organized files, spreadsheets, and reports.
Exceeded expectations by taking on additional responsibilities and completing tasks beyond the scope of the initial internship role, demonstrating initiative and dedication to personal growth.
Collected, arranged, and input information into database system.
Assistant Manager
Big Dipper Ice Cream Shop
06.2023 - 09.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Developed marketing strategies to attract new customers, increasing foot traffic.