Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Osbon

Wayland

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

3
3
years of professional experience

Work History

Summer Intern

Image Tours, LLC
06.2022 - Current
  • Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
  • Maintained a strong work ethic and positive attitude throughout the summer internship program, earning recognition from supervisors for outstanding performance and commitment to team success.
  • Sorted and organized files, spreadsheets, and reports.
  • Exceeded expectations by taking on additional responsibilities and completing tasks beyond the scope of the initial internship role, demonstrating initiative and dedication to personal growth.
  • Collected, arranged, and input information into database system.

Assistant Manager

Big Dipper Ice Cream Shop
06.2023 - 09.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Developed marketing strategies to attract new customers, increasing foot traffic.

Education

Bachelor of Science - Nursing

Davenport University
Grand Rapids, MI
05-2029

Wayland Union High School
Wayland, MI
05-2025

Skills

  • Problem-solving
  • Multitasking and organization
  • Leadership qualities
  • Recordkeeping skills
  • Critical thinking
  • Verbal and written communication
  • Data entry
  • Teamwork and collaboration

Timeline

Assistant Manager

Big Dipper Ice Cream Shop
06.2023 - 09.2024

Summer Intern

Image Tours, LLC
06.2022 - Current

Bachelor of Science - Nursing

Davenport University

Wayland Union High School