Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Park

Houston,TX

Summary

Results-driven property manager with 8 years of experience in effectively managing class A residential properties. Dedicated to delivering exceptional experiences, optimizing property performance, and maximizing financial returns. Seeking a challenging role to utilize expertise in multi-family building management, customer relations, and operational efficiency.

Overview

5
5
years of professional experience

Work History

Portfolio Manager

Greater Boston Property Management
2023.06 - Current
  • Respond to new inquiries from condominium associations seeking management services, schedule and conduct discovery calls, present service offerings, and follow up to facilitate seamless onboarding.
  • Oversee day-to-day operations of condominium buildings, managing a diverse portfolio ranging from 3 units to 25.
  • Develop and implement effective budgeting strategies for yearly and quarterly finances, ensuring financial sustainability and optimal resource allocation
  • Supervise and coordinate capital improvement projects, collaborating with vendors and contractors to ensure quality standards are met within budget and timeline constraints.

Property Manager

Hanover Company
2020.04 - 2023.05


  • Supervised the day-to-day operations of premier class A residential properties comprising 300+ units
  • Presented insightful recommendations for rental pricing strategies, resulting in a notable increase in rent per square foot.
  • Implementing proactive rent adjustments and optimized controllable expenses, resulting in an average annual revenue growth of 7.5%.
  • Maintained an average retention rate of 55% or higher by demonstrating effective conflict resolution skills in addressing tenant issues and complaints
  • Expertly managed a dedicated team of 14 maintenance and leasing professionals by promoting a cohesive and high-performing work environment.

Assistant Property Manager

Hanover Company
2019.04 - 2020.05
  • Monitored rent collection and maintained delinquency below 3%.
  • Generated 50%+ resident retention ratios through exceptional customer service and attention to detail on customer concerns.
  • Mentored leasing team in applying effective sales techniques and delivering exceptional customer service.
  • Conducted property tours effectively highlighting property features and amenities with an average 40% closing ratio.

Education

Georgia Gwinnett College
Lawrenceville, GA
08.2016

Skills

  • Financial Budgeting
  • Revenue Optimization
  • Building Operations
  • Leasing and Marketing Strategy
  • Client Relations and Retention
  • Communication and Interpersonal Skills
  • Training and Development

Timeline

Portfolio Manager

Greater Boston Property Management
2023.06 - Current

Property Manager

Hanover Company
2020.04 - 2023.05

Assistant Property Manager

Hanover Company
2019.04 - 2020.05

Georgia Gwinnett College
Sarah Park