Crystal Smith
Macon,GA
Summary
Experienced property manager with over 11 years of expertise in multifamily management and real estate. Demonstrated success in overseeing properties in the vibrant Atlanta Area. Proven track record of maximizing occupancy rates, reducing vacancies, and increasing overall property value. Skilled in developing and implementing strategic marketing initiatives, fostering positive tenant relationships, and ensuring efficient property operations. Committed to delivering exceptional customer service and driving profitability for property owners.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Portfolio Manager
Beacon Property Management
06.2023 - Current
- Submit bids and schedule large projects on the property
- Negotiate contracts for renewal with vendors
- Prepared annual packets notices
- Prepared budget and submitted to boards in timely manner
- Strictly adhere to the covenants and bylaws for each community
- Follow guidelines for Fair-housing local and state
- Completed property inspections and send out notices
- Attended court when requested by attorney for litigation
- Schedule monthly and annual meeting according to the contract
- Train homeowners and board members on Vantaca portal
- Sent monthly financials and manager reports
- Time management and scheduling
Property Manager
RuME Property Management
08.2021 - 06.2023
- Submitted FAS /collection for balances and or refunds
- Managed property in absence of property manager
- Posting of rental payments and charge late fees
- Created delinquency/ general community notices
- Processed invoices
- Completed budget comparison
- Work well independently or in group settings
- Mediate resident complaints or concerns
Assistant Property Manager
Bridge Property Management
05.2016 - 01.2017
- Continuously closed out delinquency under 5 percent
- Submitted soda's and collection for balances
- Posting of rental payments and charged late fees
- Assisted the property manager with invoices and budgets
- Answer residents with questions regarding ledger and drafted notices
Assistant Property Manager
Madison Apartment Group
02.2014 - 05.2016
- Aggressive collections and filing eviction to meet delinquency goals
- Assisted the property manager with applying P.Os to invoices
- Maintained knowledge of upcoming renewals and capture renewed leases in Bluemoon
- Walked move outs and document for final move out statements
Leasing Manager
Greystone Property Management
04.2011 - 02.2014
- Demonstrate an ability to support and contribute to community team
- Demonstrate strong oral and written communication skills
- Capture application and secure deposit
- Follow fair housing laws in accordance with the company procedures and Fair Housing requirements
Education
Associate's -
Gwinnette College
Marietta, GA01.2007
High school diploma -
Campbell High School
Smyrna, GA04.2005
Skills
- General ledger accounting
- Fair Housing Regulations
- HTML5
- Vacancy Marketing
- Financial analysis
- Landlord-tenant law
- Supervising experience
- Property management
- Phone etiquette
- Microsoft Word
- Budgeting
- Profit & loss
- Yardi
- Team management
- Accounting
- Staff Coordination
- Legal administrative experience
- Windows
- Organizational skills
- Client Relations
- Financial acumen
- Leadership
- Sale and Rental Recordkeeping
- Interviewing
- Microsoft Publisher
- Microsoft Powerpoint
- CSS
- Microsoft Outlook
- Operations Management
- Computer literacy
- Portfolio management
- Negotiation
- Process improvement
- Budget Preparation
Certification
- Driver's License
- Certified Property Manager
- Real Estate License
- Certified Apartment Manager
Timeline
Portfolio Manager
Beacon Property Management
06.2023 - Current
Property Manager
RuME Property Management
08.2021 - 06.2023
Assistant Property Manager
Bridge Property Management
05.2016 - 01.2017
Assistant Property Manager
Madison Apartment Group
02.2014 - 05.2016
Leasing Manager
Greystone Property Management
04.2011 - 02.2014
High school diploma -
Campbell High School
- Driver's License
- Certified Property Manager
- Real Estate License
- Certified Apartment Manager
Associate's -
Gwinnette College
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