Summary
Overview
Work History
Education
Skills
References
Timeline
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Sarah Parker Gibbs

Harper,TX

Summary

Knowledgeable and dedicated customer service professional with extensive experience in forensic industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

12
12
years of professional experience

Work History

Insurance Follow up Specialist

Peterson Regional Medical Center
03.2024 - 06.2024

Otain revenue numbers needed daily and monthly to meet quota, review tasks based on due dates, follow up on insurance denials, request MR from patient access, upload MR to insurance portals if needed, review diagnosis, review codes, review contracts with insurance companies, contact patients for COB issues, review all medical benefits for each file

Project Coordinator

EFI Global Inc
08.2016 - 11.2023
  • Set up assignments, establish budgets, perform conflict checks, send acknowledgments to client, coordinate with expert and client to establish obtainable timelines and expectations
  • Oversee projects as a whole to ensure deadlines are met
  • Grammatically edit and package investigative reports and deliver to client
  • Review and edit invoices as per client contract guidelines and deliver to client
  • Complete file closing and ensure data is saved properly
  • Guide experts through technical processes
  • Order weather and fire reports from cities and counties
  • Ensure invoices for outsourced services are properly distributed and paid
  • Oversee experts WIP for timely invoicing and file closure
  • Evidence billing
  • Communicate with client regarding all aspects of projects
  • Receive web assignments and distribute to proper office location

Project Coordinator

Keystone Experts and Engineering, LLC
09.2020 - 03.2021
  • Obtain state licensing guidelines and implement processes to obtain in each state
  • Receive established projects and ensure coverage for the area
  • Work with contract investigators and investigation firms to accept projects
  • Establish budgets
  • Send acknowledgments and budgets to client
  • Work with experts to ensure deadlines for project are met
  • Review and edit investigative reports, as well as invoices, per client contract guidelines
  • Close and properly save files for projects
  • Work closely with clients to ensure client satisfaction

Project Coordinator

Rogers Forensic Investigations
03.2015 - 08.2016
  • Company Overview: Acquired by EFI Global Inc
  • In 2016
  • Receive assignment information from client, set up assignments, establish budgets, perform conflict checks, send acknowledgments to client, coordinate with expert and client to establish obtainable timelines and expectations
  • Oversee projects as a whole to ensure deadlines are met
  • Grammatically edit and package investigative reports and deliver to client
  • Review and edit invoices as per client contract guidelines and deliver to client
  • Complete file closing and ensure data is saved properly
  • Order weather and fire reports from cities and counties
  • Evidence billing
  • Communicate with client regarding all aspects of projects
  • Acquired by EFI Global Inc
  • In 2016

LVN

Genesis Gynecology
03.2014 - 08.2016
  • Office nurse duties such as vital signs, updating electronic charts, preform UA’s or UPT, schedule surgeries, schedule appointments appropriately, prior authorizations, FMLA forms, prescription refills, call patients with lab results, phone nursing, fill in if front desk staff out, RQI’s, referrals, scan in documents into pt charts

LVN

Dr. Douglas Wright, Gastroenterologist
01.2012 - 03.2014
  • Office nurse duties such as checking in patients, vital signs, dictation during patient visits, medical coding to send to medical billing department, prior authorizations for prescriptions, prior authorizations for radiology exams
  • Patient call backs that include lab results, radiology results, pathology results, further orders from the doctor
  • Perform H
  • Pylori breath test, capsule endoscopies
  • Schedule procedures with Kerrville Surgery Center and affiliated hospitals
  • Communication with referring physicians

Education

Associate of Science - Nursing

Schriener University
Kerrville, TX
01.2011

Skills

  • Strong analytical skills
  • Time management mastery
  • Organizational Competence
  • Multitasking Abilities
  • Computer Skills
  • Understanding Customer Needs

References

  • John Hauze, IAAI-CFI, CFE, 801-860-6309
  • Dennis McNabb, CFI, 210-643-0911
  • Chris Janssen, IAAI-CFI, CFE, 361-960-1769
  • Cindy Higgins, Supervisor, EFI Global Inc, 281-793-4146
  • Micayla Drake-Brooks, 210-790-0442

Timeline

Insurance Follow up Specialist

Peterson Regional Medical Center
03.2024 - 06.2024

Project Coordinator

Keystone Experts and Engineering, LLC
09.2020 - 03.2021

Project Coordinator

EFI Global Inc
08.2016 - 11.2023

Project Coordinator

Rogers Forensic Investigations
03.2015 - 08.2016

LVN

Genesis Gynecology
03.2014 - 08.2016

LVN

Dr. Douglas Wright, Gastroenterologist
01.2012 - 03.2014

Associate of Science - Nursing

Schriener University
Sarah Parker Gibbs